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Zen-Ray Optics OPTIC SOLUTIONS THAT MAKE SENSE

Author Topic: swaro spotter problem  (Read 570 times)

Offline Falcon

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swaro spotter problem
« on: August 12, 2017, 09:37:56 AM »
Just pulled out my spotter and found out the magnification adjustment is locked up. Weirdest thing in the world because it wasn't dropped or anything. I emailed the company and they said just send it in.
i can do that, but its expensive and a hassle.  Has this happened to anyone else, and what is the fix if any?

Thanks,

Bryan










Cast all your anxiety upon him, for he cares for you.    1 Peter 5:7

Offline Bob33

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Re: swaro spotter problem
« Reply #1 on: August 12, 2017, 10:20:37 AM »
I'd send it to Swarovski. For the cost of shipping you will have it repaired correctly.  :twocents:
Nature. It's cheaper than therapy.

Offline huntnphool

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Re: swaro spotter problem
« Reply #2 on: August 17, 2017, 09:24:25 AM »
 Just send it back Bryan, they will go through and make it like new again, pretty good company to deal with. :tup:

 Post up what the issue was.
The things that come to those who wait, may be the things left by those who got there first!

Offline 2MANY

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Re: swaro spotter problem
« Reply #3 on: August 17, 2017, 10:02:18 AM »
They will get you hooked up.
Their customer service is awesome.

If you have any problems at all or are not satisfied 100% contact Pam.
She WILL get it done!!!

SWAROVSKI OPTIK NA LTD
Pam Sullivan
Administrative Coordinator, Warranty/Repair
2 Slater Road
Cranston, RI 02920
Tel. 401-734-1800 x2966
Tel. 800-426-3089 x2966
Fax 401-734-5882
Pamela.Sullivan@swarovskioptik.us
WWW.SWAROVSKIOPTIK.COM

Offline huntnphool

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Re: swaro spotter problem
« Reply #4 on: August 17, 2017, 11:32:02 PM »
 And if you need one before you get yours back, you know you can always borrow mine. ;)
The things that come to those who wait, may be the things left by those who got there first!

Offline Falcon

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Re: swaro spotter problem
« Reply #5 on: August 21, 2017, 11:29:16 AM »
They will get you hooked up.
Their customer service is awesome.

If you have any problems at all or are not satisfied 100% contact Pam.
She WILL get it done!!!

SWAROVSKI OPTIK NA LTD
Pam Sullivan
Administrative Coordinator, Warranty/Repair
2 Slater Road

Thanks.  Just mailed it in.  I know they will turn it fast.  Need it for a moose hunt in NE Washington :drool:
Cranston, RI 02920
Tel. 401-734-1800 x2966
Tel. 800-426-3089 x2966
Fax 401-734-5882
Pamela.Sullivan@swarovskioptik.us
WWW.SWAROVSKIOPTIK.COM
Cast all your anxiety upon him, for he cares for you.    1 Peter 5:7

Offline Falcon

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Re: swaro spotter problem
« Reply #6 on: August 21, 2017, 11:33:57 AM »
And if you need one before you get yours back, you know you can always borrow mine. ;)

Thanks Rob.   Nothing better than glassing for moose with Swaro glass :tup:
Cast all your anxiety upon him, for he cares for you.    1 Peter 5:7

Offline Falcon

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Re: swaro spotter problem
« Reply #7 on: August 21, 2017, 11:35:10 AM »
I'd send it to Swarovski. For the cost of shipping you will have it repaired correctly.  :twocents:

Bob: Good advice.  Done :tup:
Cast all your anxiety upon him, for he cares for you.    1 Peter 5:7

 

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