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Author Topic: Bad Outfitters and what did you do?  (Read 2068 times)

Offline Alaskan

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Bad Outfitters and what did you do?
« on: March 28, 2018, 05:15:41 PM »
We are having some major issues with an outfitter that we had hired in the past.

Have any of you unknowingly hired a bad outfitter or had a bad experience with one?

What did you do?

PM me if necessary.

Offline Boss .300 winmag

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Re: Bad Outfitters and what did you do?
« Reply #1 on: March 28, 2018, 06:34:27 PM »
🍿
"Just because I like granola, and I have stretched my arms around a few trees, doesn't mean I'm a tree hugger!
Hi I'm 8156, our leader is Bearpaw.
YOU CANNOT REASON WITH A TIGER WHEN YOUR HEAD IS IN ITS MOUTH! Winston Churchill

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Offline 257 Wby Mag

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Re: Bad Outfitters and what did you do?
« Reply #2 on: March 28, 2018, 06:46:22 PM »
I have, 1 time. Not much I could do, multiple felonies, a cull that just deals/works for cash.

Maybe explain a little more e on what happened?
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Offline Netminder01

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Re: Bad Outfitters and what did you do?
« Reply #3 on: March 28, 2018, 07:29:08 PM »
Thankfully I've not - but been close. Thanks to the HuntWa community I was saved and dare not utter "the" name.

A great customer experience should be #1 on any business owners mind. If the outfitter doesn't have a mindset to problem solve with you then you'll have to balance your aggravation against whatever disagreement or loss you're suffering.

I believe you could lodge a complaint against his/her license but I don't think it has any teeth to it...

Sucks, sorry to hear this no matter the details.

Online Bob33

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Re: Bad Outfitters and what did you do?
« Reply #4 on: March 28, 2018, 08:18:28 PM »
It's kind of hard to answer that without more information about the problem, the impact on you, and what resolution you want.

"We are having some major issues with an auto mechanic / painter / roofing company / interior designer / etc. that we had hired in the past."

It happens in every business. Most but not all want satisfied customers.

Do you want to do business with him again? Does he want to resolve it? Is it worth suing or better to walk away?
Nature. It's cheaper than therapy.

Offline W_Ellison2011

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Re: Bad Outfitters and what did you do?
« Reply #5 on: March 28, 2018, 08:21:28 PM »
All I can say... is its he who shall not be named upon this thread.... then you don't have a chance. Some further details as to what happened would be great. I've never used an outfitter for hunting but I know quit a bit about laws and such and what you can and cant do.

Offline Alaskan

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Re: Bad Outfitters and what did you do?
« Reply #6 on: March 28, 2018, 08:39:10 PM »
We basically paid for 4 seperate hunts for September. Lots of money on the table here. He changed the dates multiple times, eventually cancelled our hunts and now will not refund our money.

Offline Widgeondeke

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Re: Bad Outfitters and what did you do?
« Reply #7 on: March 28, 2018, 08:51:57 PM »
 :yike:

Offline dscubame

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Re: Bad Outfitters and what did you do?
« Reply #8 on: March 28, 2018, 08:56:25 PM »
One tip is a outfitter only taking cash is a big RED FLAG.
It's a TIKKA thing..., you may not understand.

Eyes in the Woods.   ' '

Offline kselkhunter

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Re: Bad Outfitters and what did you do?
« Reply #9 on: March 28, 2018, 09:09:51 PM »
What state was it in?   

Did you have a written contract?

Was it last September or this coming September?

Online Bob33

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Re: Bad Outfitters and what did you do?
« Reply #10 on: March 28, 2018, 09:10:49 PM »
Local? National? International?
Nature. It's cheaper than therapy.

Offline dscubame

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Re: Bad Outfitters and what did you do?
« Reply #11 on: March 28, 2018, 09:12:08 PM »
I will play guess the outfitter game.  If WA east side or west side?
It's a TIKKA thing..., you may not understand.

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Offline JWEBB

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Re: Bad Outfitters and what did you do?
« Reply #12 on: March 28, 2018, 09:18:06 PM »
Wow! You need to find a good lawyer 
Improvise, Adapt, Overcome

Offline W_Ellison2011

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Re: Bad Outfitters and what did you do?
« Reply #13 on: March 28, 2018, 09:30:30 PM »
Wow! You need to find a good lawyer
:yeah:
If you have a written contract then lawyering up or taking to court yourselves with said contract will get the money back plus you can ask for them to make the defendant pay the court costs on top. If its a verbal contract... I hope you weren't the only person to hear it. I hope you had your buddies with you when the verbal contract was made and that they all 100% heard what he said. If so then you have multiple witnesses that can account for it and you might have a good case. If its just 1 on 1 with you and the outfitter for the verbal then you are more than likely hosed unless he just admits to it. I'm thinking its a west side outfitter and I'm thinking the last name might rhyme with barber... but I'm just speculating now and didn't actually name names lol!

Offline Alaskan

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Re: Bad Outfitters and what did you do?
« Reply #14 on: March 29, 2018, 08:27:39 AM »
This outfitter is in Utah. If any of you have plans to hunt in Utah this year or next, PM me and I will give you his name. We are not the first group he has ripped off, but hopefully we will be the last. We have a contract for each hunt. However, he changed the dates multiple times and now refuses to give us our money back. All hunts were for 2017. We will never do business with him again, and in the end, just want our money back. This guy is truly a thief.

Offline White Pass Outfitters

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Re: Bad Outfitters and what did you do?
« Reply #15 on: March 29, 2018, 08:50:55 AM »
Not defending anyone here just would need more information before I could make a judgement call. Why did this outfitter
 have to change dates, was it do to weather or his area got shut down or what ? The wonderful FS can shut down an area with no notice to the outfitter at all. Not saying this is the case just dont like people to bad mouth other people before putting all the info out there. If he is a Lic Outfitter you have a good chance of getting your money back or another hunt. But if you went with an illegal outfitter you dont have anything to stand on. And lesson learned only go with an lic outfitter.
White Pass Outfitters

Offline h20hunter

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Re: Bad Outfitters and what did you do?
« Reply #16 on: March 29, 2018, 08:53:56 AM »
Like WPO said.....way to much not being shared to even offer an opinion. If you want a legit discussion on an open forum, which I assume you do since you started the thread, you need to provide as much details as possible and frankly be willing to hear that maybe you not the outfitter are the issue. I have no idea since we have no info.

Offline Stein

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Re: Bad Outfitters and what did you do?
« Reply #17 on: March 29, 2018, 08:55:45 AM »
In your first post, you mentioned he cancelled his hunt and then in the second you mentioned he only changed the dates.

What does the contract say?  If he cancelled and didn't refund I would think you have a good case.  If he only changed the dates and that is allowed per the contract, then you are in a much weaker position.

Offline Alaskan

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Re: Bad Outfitters and what did you do?
« Reply #18 on: March 29, 2018, 09:44:38 AM »
I am actually not sure why he changed the dates. I speculate he couldnít get the desired tags and eventually ran out of time.
« Last Edit: March 29, 2018, 09:51:10 AM by Alaskan »

Offline Stein

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Re: Bad Outfitters and what did you do?
« Reply #19 on: March 29, 2018, 09:47:35 AM »
He canceled and then kept your money.  Wow.  Sounds like it is more money than small claims court.  If it were me, I would ask him one more time for a full refund as the next time I ask it will be for a refund plus attorney and court fees.

Offline Alaskan

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Re: Bad Outfitters and what did you do?
« Reply #20 on: March 29, 2018, 09:59:33 AM »
WPO, I sent you a PM.

Offline kselkhunter

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Re: Bad Outfitters and what did you do?
« Reply #21 on: March 29, 2018, 01:23:04 PM »
PM sent.

Offline Alaskan

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Re: Bad Outfitters and what did you do?
« Reply #22 on: March 29, 2018, 01:58:59 PM »
KSLelk,
Thank you so much for the insight.

Got exactly what I needed from this thread!


Offline buckcanyonlodge

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Re: Bad Outfitters and what did you do?
« Reply #23 on: March 29, 2018, 02:13:40 PM »
One tip is a outfitter only taking cash is a big RED FLAG.

Not necessarily . I quit taking credit cards when merchant services started taking 5% of each transaction and upped my yearly fee from $80 to $800 . I told them to kiss off. Cash or check only for me. Of course I am a small operation...maybe that is why the stiff fees.
Providing a select few deer , bear , and turkey hunts  with meals and lodging provided.  Stevens County is right in the heart of the best hunting and fishing in the Northeast corner of the state . . Our Lodge is also a great place for your family reunion, summer vacation  509-722-3949  www.buckcanyon.net
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Offline Thenewguy

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Re: Bad Outfitters and what did you do?
« Reply #24 on: March 29, 2018, 02:58:41 PM »
One tip is a outfitter only taking cash is a big RED FLAG.

Not necessarily . I quit taking credit cards when merchant services started taking 5% of each transaction and upped my yearly fee from $80 to $800 . I told them to kiss off. Cash or check only for me. Of course I am a small operation...maybe that is why the stiff fees.

Buck, you need to work with a better bank man! I pay less then half with no annual fee

Offline buckcanyonlodge

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Re: Bad Outfitters and what did you do?
« Reply #25 on: March 29, 2018, 05:02:25 PM »
Who do you use?
Providing a select few deer , bear , and turkey hunts  with meals and lodging provided.  Stevens County is right in the heart of the best hunting and fishing in the Northeast corner of the state . . Our Lodge is also a great place for your family reunion, summer vacation  509-722-3949  www.buckcanyon.net
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Offline mtncook

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Re: Bad Outfitters and what did you do?
« Reply #26 on: April 17, 2018, 05:57:41 PM »
I"ve not been on the forum for some time and found this thread today.  I suggest contacting the Utah Licesning board.  An Outfitter Association c.an have a big influence on its members.  With that statement the Washington Rip Off that rymes with harbor is NOT a member of WOGA.   There are a few operating that make the rest of us suspicious.

mtncook

Offline elkrack

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Re: Bad Outfitters and what did you do?
« Reply #27 on: April 17, 2018, 08:43:25 PM »
Hope the best for ya! Thatís a pain in the back side.
life's tough its tougher if your stupid (john wayne)

Offline CAMPMEAT

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Re: Bad Outfitters and what did you do?
« Reply #28 on: April 17, 2018, 09:30:19 PM »
If anybody took alot of money from me and not return it, I wouldn't pxxxyfoot around. I'd take my rearend down there and get it from him in person.     
« Last Edit: Yesterday at 07:30:29 AM by CAMPMEAT »
I could care less about what anybody says..............

Offline Skyvalhunter

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Re: Bad Outfitters and what did you do?
« Reply #29 on: Yesterday at 05:15:57 AM »
Is that *censored* foot?

Offline ctwiggs1

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Re: Bad Outfitters and what did you do?
« Reply #30 on: Yesterday at 06:21:36 AM »
One tip is a outfitter only taking cash is a big RED FLAG.

Not necessarily . I quit taking credit cards when merchant services started taking 5% of each transaction and upped my yearly fee from $80 to $800 . I told them to kiss off. Cash or check only for me. Of course I am a small operation...maybe that is why the stiff fees.

Buck, you need to work with a better bank man! I pay less then half with no annual fee

We used to run 300-500k/year on credit cards at work and we were still shelling out between 2-3% annually.  If I were an outfitter, I would at least charge a fee for credit cards.  There is enough demand in this economy for them to stay busy - why give your margin to the merchant services company? :twocents:

Offline dscubame

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Re: Bad Outfitters and what did you do?
« Reply #31 on: Yesterday at 06:27:36 AM »
Simply a business expense not unlike the many other expenses on the P&L, just charge for the service / product according like all other busineses.
It's a TIKKA thing..., you may not understand.

Eyes in the Woods.   ' '

Offline Netminder01

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Re: Bad Outfitters and what did you do?
« Reply #32 on: Yesterday at 07:31:53 AM »
One tip is a outfitter only taking cash is a big RED FLAG.

Not necessarily . I quit taking credit cards when merchant services started taking 5% of each transaction and upped my yearly fee from $80 to $800 . I told them to kiss off. Cash or check only for me. Of course I am a small operation...maybe that is why the stiff fees.

Buck, you need to work with a better bank man! I pay less then half with no annual fee

We used to run 300-500k/year on credit cards at work and we were still shelling out between 2-3% annually.  If I were an outfitter, I would at least charge a fee for credit cards.  There is enough demand in this economy for them to stay busy - why give your margin to the merchant services company? :twocents:

I agree, even as I pack up and come visit you Rick, charges and fees for transactions should be passed on to the purchaser; just like PayPal does it.

The other post on fees - I also agree, they've come down so much due to competing services and generally very friendly to the SMB market. You should really get your website tuned up to accept payments (ahem!!!), one less hassle during the week and more time to spend with your pain in the arse customers from Seattle (ahem!!!).

Offline baker5150

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Re: Bad Outfitters and what did you do?
« Reply #33 on: Yesterday at 07:40:42 AM »
One tip is a outfitter only taking cash is a big RED FLAG.

Not necessarily . I quit taking credit cards when merchant services started taking 5% of each transaction and upped my yearly fee from $80 to $800 . I told them to kiss off. Cash or check only for me. Of course I am a small operation...maybe that is why the stiff fees.

Buck, you need to work with a better bank man! I pay less then half with no annual fee

We used to run 300-500k/year on credit cards at work and we were still shelling out between 2-3% annually.  If I were an outfitter, I would at least charge a fee for credit cards.  There is enough demand in this economy for them to stay busy - why give your margin to the merchant services company? :twocents:

Not accepting Credit Cards is definitely reducing your client pool.  The protection using a cc offers can out way the cost of fees to some people.
Just build the fees into your rates and offer a cash discount to those who inquire. 

Offline bearpaw

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Re: Bad Outfitters and what did you do?
« Reply #34 on: Yesterday at 09:13:28 AM »
In Utah outfitters only have to be licensed if they operate on public lands. If they only operate on private lands no outfitter license is needed. They do need a business license so you could contact the state and ask how they can help you? I would think the Utah state business licensing division can offer the best advice on what to do in Utah.
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Offline dscubame

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Re: Bad Outfitters and what did you do?
« Reply #35 on: Yesterday at 09:18:12 AM »
If anybody took alot of money from me and not return it, I wouldn't pxxxyfoot around. I'd take my rearend down there and get it from him in person.     

 :chuckle:

It's a TIKKA thing..., you may not understand.

Eyes in the Woods.   ' '

 

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