Are these more than boots? What is the "system"?
they will examine your feet akd reccomend boots with the best fit and then make you custom foot bed soles as well as alter the boots to fit your feet best.
I just went through the process and have been wearing the boots/system for about 2 weeks now. I have had a lot of problems with my feet the last couple of years and have planter fasciitis along with the fact I need size 14s, finding the right boots has been tough. I have about 25 miles on the boots and it seems to be going well but I haven't done any real hills yet, so until I do that the jury is still out.
Working with Stephen was great, but it is expensive, my total was a little over $800, the boots were $400 alone, if it works out, its worth the cost.