Equipment & Gear > Power Equipment & RV

Badlands Warranty/Customer Service.

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PacificNWhunter:
Hey guys/gals. I purchased a new Badlands 2200 pack this year and was pretty excited about using it because of all the positive feedback I have heard about it. Well I got my pack and instantly liked it, all except for one thing. I'm a smaller framed guy and I had a hard time getting the waist belt to fit. I had the waist straps pulled all the way tight on both sides, and was still not able to get a secure fit. Well I called Badlands and they gave me an RA# and told me to send the pack down and they would do what they had to in order to get me a good fit. I sent the pack down on the 12th and got it back on the 22nd. WOW. It took longer to get it when I order it from Cabelas. They ended up cutting down the waist belt for me and now it fits like a glove. Granted it is not picture perfect, you can tell they did some alteration but they really did a bang up job, I could not be happier. I've heard of their outstanding customer service, now I have experienced it. Stand up guys over there. I'll be purchasing all my future packs through them.

Jordan

bucklucky:
I have to send mine back for some reairs too. I too am not big and would like to get the straps shortened up . Thanks for the post.

bow4elk:
This is what you and any customer can expect from Badlands.  They don't dick around with customers and issues with their packs.  You are their first priority - always.

DOUBLELUNG:
Wish I'd thought of that.  When the waist belt on my Badlands 2200 wouldn't fit snug, I just gained 40 lbs. 

PacificNWhunter:

--- Quote from: DOUBLELUNG on January 26, 2009, 09:04:22 AM ---Wish I'd thought of that.  When the waist belt on my Badlands 2200 wouldn't fit snug, I just gained 40 lbs. 

--- End quote ---


I tried!

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