| Equipment & Gear > Scopes and Optics |
| Vortex Optics customer service |
| << < (2/10) > >> |
| Timberstalker:
Hard to beat that service. :tup: |
| jrebel:
It's great they have the service they do.....if not they would be out of business due to the lack of Quality control. I hear stories like this all the time....and because their customer service is sooooo good people keep buying their product. If I got to my hunting grounds and my spotting scope had come apart, I would be pissed. Imagine if it were your scope....your hunt is now done until you can get it fixed or get a back up rifle. Glad they sent you a new one and hope you got the unicorn in their product line.....so maybe it will last a lifetime like it should. With that said, you can buy quality stuff on a budget is you look for good used gear. I run Swaro Bino's and spotter and am in them less than $1100 for the both. :tup: |
| jackelope:
--- Quote from: jrebel on October 16, 2019, 08:06:07 AM ---It's great they have the service they do.....if not they would be out of business due to the lack of Quality control. I hear stories like this all the time....and because their customer service is sooooo good people keep buying their product. If I got to my hunting grounds and my spotting scope had come apart, I would be pissed. Imagine if it were your scope....your hunt is now done until you can get it fixed or get a back up rifle. Glad they sent you a new one and hope you got the unicorn in their product line.....so maybe it will last a lifetime like it should. With that said, you can buy quality stuff on a budget is you look for good used gear. I run Swaro Bino's and spotter and am in them less than $1100 for the both. :tup: --- End quote --- Ya...I don't disagree that there definitely seems to be some quality issues. I didn't spend half of the national debt on my optics though either. I'm just happy to report they handled it the way they did. With that said, I have heard of at least 2 people I know have to use the warranty on their Swarovski glass and I've personally sent a Leupold rifle scope back that failed. I'd like to know your supplier for Swaro bino's and a spotter for $1100.00. |
| Naches Sportsman:
It's always great knowing you can get new stuff. Others have said if it weren't for their warranty they'd be out of business and I totally agree. Both of my binos went back again this year to fix stuff and the work binos went back. I somehow absolutely destroyed the scope I bought off you Josh and sent it back and they gave me an upgrade. Now I've finally had a reason to send my Leupold binos back and they got messed up when we rolled my buddies UTV elk hunting this year. They seem to hold up more than the vortex though. |
| follow maggie:
That’s awesome service |
| Navigation |
| Message Index |
| Next page |
| Previous page |