Equipment & Gear > Scopes and Optics

HEADS UP ON OPTICS PLANET

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zwickeyman:
Im sure this has come up before on here but just want to give another heads up

Ordered an optic that was listed as in stock on 4/10. Charged my card on 4/11. Get an email on 4/15 that says my item wont be available until end of June. My status since 4/10 says processing and packaging for shipment. I call on 4/15 and talk to C.S. and want to cancel my order but am told its too late because its in process. I politely tell her that she and I both know they dont have the item and please refund. She said no so I asked to talk to a manager and she said no. I called back on 4/16 and got ahold of a manager and got approved for the cancelation. Got my card credited back today

Bottom line is they said it was in stock when they knew it wasnt, charged my card and wouldnt let me cancel because it was in process but still wasnt getting the item in their hands for over a month. I have had good dealings with them in the past but wont be buying anything from them again

HntnFsh:
Ive seen several posts on different forums about this issue with Optics Planet. Its nothing new. I avoid them because of their reputation.

Parasite:
I've had lots of problems with them as well to the point I wont deal with them anymore.

bustedoldman:
I stay far away from them as well...............

MidgetIdjit:
If it's a low-priority item, like for a rifle build on the cheap, I'll take a look at OP.

Otherwise, there's better places to order from. Not necessarily cheaper though.

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