Equipment & Gear > Scopes and Optics

For the Vortex guys

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Sakko300wsm:
I will 100% say they did their warranty good!
I am not a Vortex fan at all period. All my rifles have Nightforce glass ,both pair of my binocs are Leica ( range finder pair and and standard).
So I bought this spotting scope from a forum member used about 10 years ago - was their Razor HD model. It’s been on quite a few trips , been bouncing around in my range bag. Took it out after my last Montana hunt and it was almost falling in half. Sent it in to have it fixed - and they just sent back a new Razor HD spotting scope- their highest end model no questions asked

bear:

--- Quote from: Sakko300wsm on November 26, 2024, 05:06:26 PM ---I will 100% say they did their warranty good!
I am not a Vortex fan at all period. All my rifles have Nightforce glass ,both pair of my binocs are Leica ( range finder pair and and standard).
So I bought this spotting scope from a forum member used about 10 years ago - was their Razor HD model. It’s been on quite a few trips , been bouncing around in my range bag. Took it out after my last Montana hunt and it was almost falling in half. Sent it in to have it fixed - and they just sent back a new Razor HD spotting scope- their highest end model no questions asked

--- End quote ---
Only thing I ever bought was a window mount base for my spotter. Wasn’t impressed with that and never looked at another Vortex product. Makes me wonder though with that warranty.

ghosthunter:
I have a pair of Vultures from vortex. Never had any warranty done. But friends told me they would replace any of their products with a note on how it got broke. No question.

jackelope:
They did the same thing for me with a Viper spotting scope. Older discontinued model that fell apart. They replaced it with the newest model Viper without question.

ducks4days:
I had a truck roll down a cliff years ago, I had a set of viper binos that flew out the back about halfway down and were smashed up pretty badly. A few weeks after collecting the pieces and getting the truck hauled out I sent the binos to Vortex and experienced the same thing, replaced with a brand new set with no questions asked.

There is not a better warranty out there.

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