Post by: couesbitten on September 05, 2008, 08:40:25 AM
I bought a pair of Leupold Pinnacle binos 4 years ago, great glass very clear, hard to beat for the money. The next year I bought a pair of Leica Geovid binos, 'cause I had to have the range finder/bino combo. Anyway, I passed the Leupolds to my son, and in the last year or two, one of the eye cups has become loose and would not stay in the upright position.
Boxed them up and sent them in for repair, nine days later, I got a NEW pair of binos in the mail! That is good customer service.
Leupold customer for life.
Post by: Gobble on September 05, 2008, 08:55:26 AM
Post by: Ray on September 05, 2008, 04:57:25 PM
My friend has a cooper rifle in .22 hornet. The bolt broke while out shooting in Montana this spring. We were driving on the way back and stopped by their small facility. They mentioned that the bolt design had changed after this model. So they crafted a new bolt fix on the fly without any notice on the spot. Took about 30 minutes in their shop. No charge.
Post by: C-Money on October 21, 2008, 05:10:54 PM
Post by: firefighter4607 on October 21, 2008, 05:15:47 PM
Post by: Huntbear on October 21, 2008, 05:47:34 PM
Post by: thinkingman on October 22, 2008, 08:45:27 AM
I buy Burris and Nikon and have yet to send one back.
Post by: Gobble on October 22, 2008, 08:55:45 AM
Too many stories like these for me to buy a Leupold.
I buy Burris and Nikon and have yet to send one back.
??????????????? :dunno: Not sure what you mean?
If you read the stories the warranties are granted with no questions asked. I don't care what scope you have, if you fall on or drop your scope on a rock you will have damage. Their optics are some of the best, if not the best. That is why most serious hunters use them I bet 80% of the scopes out there are Leupold, they DO NOT fail.
Post by: thinkingman on October 22, 2008, 12:10:55 PM
Based on the Leupold that's on my buddies rifle that cost him a whitetail this year, the posts on this thread and hundreds of others on websites I frequent...LEUPOLDS DO FAIL.Too many stories like these for me to buy a Leupold.
I buy Burris and Nikon and have yet to send one back.
??????????????? :dunno: Not sure what you mean?
If you read the stories the warranties are granted with no questions asked. I don't care what scope you have, if you fall on or drop your scope on a rock you will have damage. Their optics are some of the best, if not the best. That is why most serious hunters use them I bet 80% of the scopes out there are Leupold, they DO NOT fail.
Post by: Bearhunter on October 22, 2008, 12:29:41 PM
Post by: firefighter4607 on October 22, 2008, 02:40:43 PM
Based on the Leupold that's on my buddies rifle that cost him a whitetail this year, the posts on this thread and hundreds of others on websites I frequent...LEUPOLDS DO FAIL.
[/quote]
One of your buddies scope failed..... Did he have it sighted in a few days before the season? Did he drop it lately? Maybe he is just a BAD SHOT? You left out a lot of details when you are pointing fingers at Leupold. You say on THIS thread Leupold FAILED???? I see all good things coming from this thread about Leupold's, only negative thing is yours! You must have a big big thing against Leupold.
Post by: thinkingman on October 22, 2008, 04:29:40 PM
Based on the Leupold that's on my buddies rifle that cost him a whitetail this year, the posts on this thread and hundreds of others on websites I frequent...LEUPOLDS DO FAIL.
One of your buddies scope failed..... Did he have it sighted in a few days before the season? Did he drop it lately? Maybe he is just a BAD SHOT? You left out a lot of details when you are pointing fingers at Leupold. You say on THIS thread Leupold FAILED???? I see all good things coming from this thread about Leupold's, only negative thing is yours! You must have a big big thing against Leupold.
[/quote]
I am a daily poster and reader of a number of optics websites, and it is like every week, somebody posts how great the repair/replacement service is on Leupold. They ignore the fact that a great scope shouldn't need to be repaired/replaced.
If the Yugo website posters said how great it was that Yugo replaced the engine that blows up every 50k miles, would you rush out and buy a Yugo?
Leupold scopes have average glass and construction, yet their pricing is 20-40% higher than other manufacturers with similar glass.
I don't have anything against Leupold other than their customers think it's great to be able to send defective items in for repair or replacement.
They shouldn't be defective to begin with.
I purchased 2 Burris FFII's after directly comparing them to Leupolds costing much more.
The Burris' have been all over the Cascades, and suffered hundreds of rounds thru a hot recoil rifle and never even broke a sweat.
That's what good scopes do.
I read a post every week about a failed Leupold getting repaired or replaced and I wouldn't buy one because of the failure rate.
That's it, I don't want to argue...THEY FAIL and get repaired or replaced ON OTHER PEOPLES' GUNS, NOT MINE.
Post by: C-Money on October 23, 2008, 06:42:06 AM
Post by: couesbitten on October 25, 2008, 08:50:04 AM
For example, in the latest issue of Bugle magazine, Wayne van Zwoll wrote an article with the results of his random questionnaire which was given to 730 RMEF 2008 Elk Camp attendees. Now I don't know about you, but I've never been to an RMEF Elk Camp, I've always wanted to go, but the logistics and the cost prevent me from doing so. My hunch is that a large majority of attendees are more "affluential" than myself, and are thus able to afford more "high dollar" equipment than I am. So assuming that, you might expect brands like Swarovski and Zeiss to be more popular with the responders of the questionnaire.
Here are the numbers for both rifle scopes and binoculars.
Riflescopes
Leupold 395
Nikon 33
Burris 33
Bushnell 32
Swarovski 27
Binoculars
Leupold 123
Swarovski 87
Bushnell 78
Nikon 76
Zeiss 44
Burris 33
So in conclusion, based on these numbers, either RMEF members are biased towards Leupold, or Leupold is just recognized as the great product they are. A Leupold is 12 times more likely to be found on top of a rifle than any other scope brand out there. I guess that you would also be 12 time more likely to hear about a warranty repair.
One more thing. I have a Burris Fullfield that I have had mounted on my .338 Win mag for about ten years. It has been repaired twice, and I assume that it will have to be repaired again. First time it was damaged while sighting it in after initial mounting. After less than 20 rounds, reticle came loose. Three years later same thing occurred. I told Burris that I really appreciate their warranty coverage, but what I would appreciate more is a rifle scope that could handle the recoil and wouldn't have to be repaired repeatedly.
Post by: WDFW-SUX on October 25, 2008, 08:52:56 AM
Post by: Fitz on November 09, 2008, 01:23:57 PM
Post by: Ghost1941 on November 09, 2008, 01:54:38 PM
Both have EXCELLENT customer service, and as far that RMEF Elk Camp.
You stated it yourself...
"a large majority of attendees are more "affluential" than myself"
This is typical with any individual whom has an abundance of money. Look at any specific category, no matter what it is. Whatever the review, they go out and buy the best they think there is. As for them with hunting, who would want to show up to a hunt like that sporting a cheap rifle scope... yet most of us could still make a cheap little Bushnell work just as well when hunting game than a guy with a thousand dollar Leupold and decked out "Official Cabelas Gear". :twocents:
It's all about living within your means.
To sum it up though, I've had great service from Burris too... and I'm EXTREMELY impressed with the scope I bought last year from them.
Post by: Charlie on November 29, 2008, 01:16:03 PM
Post by: billythekidrock on December 01, 2008, 07:32:53 PM
Post by: Charlie on December 02, 2008, 01:15:02 PM
Post by: Redmist on December 05, 2008, 01:23:28 PM
Post by: Charlie on December 12, 2008, 10:20:23 AM
Post by: wastickslinger on December 12, 2008, 10:50:53 AM
Not only do I love the warranty but I love the product.
Leupold :rockin: :brew: :tup: :whoo:
Post by: blacktail stalker on December 12, 2008, 12:21:33 PM
When I can afford it I go Leupold. It's nice to now that if you buy a product from them, it's good for your lifetime. Quality of glass is great for the price.
Awesome products. My :twocents: any body that talks negatively of Leupold just likes to argue for the sake of arguing.
Post by: thinkingman on December 12, 2008, 12:53:57 PM
I just sent back a pair of Leupold Cascade 10x42's because the eyecups wouldn't stay out. They sent me a brand new pair (updated model), and the eyecups now twist out. Total turn around about a week and a half. No questions asked, just got a brand new pair of binocs.Or likes to buy binoculars that have eyecups that work right the first time.
When I can afford it I go Leupold. It's nice to now that if you buy a product from them, it's good for your lifetime. Quality of glass is great for the price.
Awesome products. My :twocents: any body that talks negatively of Leupold just likes to argue for the sake of arguing.
Post by: mossback91 on December 12, 2008, 12:58:38 PM
Post by: blacktail stalker on December 12, 2008, 01:00:39 PM
Post by: Charlie on January 06, 2009, 08:53:44 AM
Post by: dbllunger on January 06, 2009, 09:08:14 AM
1. Gold Ring Binos flew off saddle horn when hobbled horse hopped to get more grass. Landed on rock and totally screwed up mirrors. Told Leupold exactly what happened, and they were back in two weeks fully repaired at no cost.
2. Original Alaskan scope that was dropped and bent tube. No the original "Alaskan" was not introduced or first produced in the 90's. Sent it back with explanation of what happened. Less then a month with this explanation "We are sorry, but the damaged scope was not repairable. The Alaskan scope has been discontinued, and we were unable to locate one to replace the damaged one. Please accept this scope as a replacement. If you have any concerns please contact our customer service department" They sent a brand new Vari XIII fixed 4x.
Post by: satchel3006 on January 06, 2009, 03:51:39 PM
Post by: high country on January 06, 2009, 10:51:54 PM
Post by: Hacksaw on January 11, 2009, 09:40:41 PM
They shouldn't be defective to begin with.
I purchased 2 Burris FFII's after directly comparing them to Leupolds costing much more.
I am curious as to how you compared them to the Leupolds. I've got a Burris FFII and, after hours at the range and in the field, I do not think that the FFII's are optically better than any of my Leupolds. Honestly, I am happy with the Burris for the money and for what I use it for, but, as far as quality of construction goes, the windage and elevation adjustments have given me problems since I took it out of the box. They are hard to adjust, get hung up and have to be tapped to actually break free, and they are not as accurate to the 1/4 MOA as any of my Leupolds.
Post by: thinkingman on January 12, 2009, 08:50:03 AM
They shouldn't be defective to begin with.
I purchased 2 Burris FFII's after directly comparing them to Leupolds costing much more.
I am curious as to how you compared them to the Leupolds. I've got a Burris FFII and, after hours at the range and in the field, I do not think that the FFII's are optically better than any of my Leupolds. Honestly, I am happy with the Burris for the money and for what I use it for, but, as far as quality of construction goes, the windage and elevation adjustments have given me problems since I took it out of the box. They are hard to adjust, get hung up and have to be tapped to actually break free, and they are not as accurate to the 1/4 MOA as any of my Leupolds.
Most Burris retailers have a wood gunstock with a rubber scopemount that allows you to stack two scopes, one above the other so you can hold the stock like you were shooting and shift your eye up and down to compare the scoped directly.
I was 'aiming' outside the windows of the shop and looking into a dark room across the street.
Lupold vs Burris FFII. I could see more detail and the room looked brighter thru the Burris.
It was a very direct and objective experiment.
I handed it to my bro in law and didn't influence his choice, just said 'which one do you think is clearer and brighter?'
He didn't hesitate....Burris.
My FFII's live on some pretty intense rifles....6.5lb 300WSM.
Shoots very well, adjusts accurately when I need it to(not often, just load development)
I am convinced the competition has caught and passed Leupold.