Post by: JKEEN33 on December 01, 2012, 09:42:02 PM
Post by: jackelope on December 01, 2012, 09:59:16 PM
Post by: jackelope on December 01, 2012, 10:36:25 PM
:tup:
Post by: d_wilson on December 01, 2012, 10:53:47 PM
Post by: doyourtime89 on December 04, 2012, 12:53:18 PM
Post by: Bean Counter on December 04, 2012, 12:56:50 PM
Post by: 400out on December 04, 2012, 01:01:02 PM
Yes I love some Nikon. A couple years ago and also broke one of my eye cups, so I sent them in to Nikon and they fixed the eye cup and cleaned them all up for free. I paid to ship them when I sent them in and Nikon shipped them back without me paying anything. Then the next year I broke the little plastic thing on the side where you hook up your strap. I called to see if they could fix that even if I had to pay. They told me I had to send them in to be looked at, so I did. About 2 weeks I got a box from Nikon in the mail with a brand new in the box pair of the Monarch 5's. Now the pair I sent in were a cheaper pair of Prostaff's. So not only did they send me a new pair a even a better pair then I sent in.I did the same last winter only with a spotter it had a blemish on the inside of the eye piece, it appeared they don't make that eye piece anymore so this is what I got in the mail :tup:
Post by: et1702 on December 04, 2012, 01:03:11 PM
Hmm...eye cup on my ED50 spotting scope is cracked. Sounds like its time to send in for tune up!
Thanks,
ET
Post by: kckrawler on December 04, 2012, 01:04:19 PM
I had the same problem, both eyecups broken and wouldn't open. It cost me $14 with insurance to send them in and a couple weeks later, I had them back in my hands cleaned up, ready to go. Excellent service :tup:
Post by: 400out on December 04, 2012, 01:04:45 PM
:tup: oh yeah get it in there
Hmm...eye cup on my ED50 spotting scope is cracked. Sounds like its time to send in for tune up!
Thanks,
ET
Post by: Bean Counter on December 04, 2012, 01:11:22 PM
Obviously this is a problem with all of the Monarchs :dunno:
...
I had my pair for six years and beat the hell out of them. If you want something lightweight and movable its going to be hard for it to last forever.
Post by: Thefisherman83 on December 04, 2012, 01:23:59 PM
Post by: kckrawler on December 04, 2012, 01:25:46 PM
Obviously this is a problem with all of the Monarchs :dunno:
...
I had my pair for six years and beat the hell out of them. If you want something lightweight and movable its going to be hard for it to last forever.
Hmm...I had mine for only 1 season when the first cup broke. Either way, they're fixed now and I wouldn't trade them for any other pair of binos in their price category. :tup:
Post by: CAMPMEAT on December 05, 2012, 06:30:46 AM
Post by: GHETTO GUIDE on January 20, 2013, 10:09:02 PM
Post by: hirshey on January 20, 2013, 10:20:56 PM
Both of my eye pieces are broken on my Monarch ATB's, They are going in after late archery. It seems to be a very common problem, but I have never heard of someone not getting taken care of by there Customer Service department.
The eye cups on the monarchs are definitely leaving something to be wanted.. Both my ex and my mom had the monarchs and two very different experiences with customer service. Eyeguard sent his in and had them back in 3 weeks no issues.. Except that the other eye piece ended up doing the same thing 4 months later and he had to send them in again. My mom called, confirmed, paid insured shipping and waited 3 weeks to hear that they determined the "eye cup must have broken in transit" so they made her pay for the repair and that it was going to be another 2 weeks before she had them back... Even though it was obviously the reason she had sent it in in the first place. She was certainly disappointed especially knowing eyeguard had the same problem prior with a much nicer outcome.
Post by: ShaneTyTrey on January 22, 2013, 05:03:30 PM
Ive got the same issue with mine. Really need to get it done. Thanks for the reminder.
The Nikon warranty is second to only Vortex, but damn near the same. I have shipped back both binoculars and a scope and have been very happy with their customer service.
Post by: Hot Lunch on March 24, 2013, 02:03:22 PM
Post by: Bean Counter on March 24, 2013, 02:11:25 PM
Post by: huntnphool on March 24, 2013, 02:36:41 PM
Post by: doyourtime89 on March 24, 2013, 03:45:41 PM
Post by: Boss .300 winmag on March 24, 2013, 03:50:58 PM