Post by: C-Money on December 03, 2012, 09:13:14 AM
Post by: Boss .300 winmag on December 03, 2012, 09:26:44 AM
Go back and let the manager know. He could be the problem though, pushing them to sell people stuff they don't need.
Post by: dscubame on December 03, 2012, 09:32:44 AM
Post by: C-Money on December 03, 2012, 09:37:07 AM
Not going to do much more than warn people about what I have seen. I was not excited to go there in the first place, but what ya gonna do on a Sunday afternoon. I want to put my experience out there for others to read.
Post by: dscubame on December 03, 2012, 09:45:25 AM
Post by: NRA4LIFE on December 03, 2012, 09:49:08 AM
Post by: woodswalker on December 03, 2012, 09:52:29 AM
Post by: Fl0und3rz on December 03, 2012, 09:59:06 AM
Lo and behold, the auto parts store had patches 2X the size that Costco said they had. So I patched it myself using plug patches, and it's going on 2 months without issue. Our next tire purchase will be with Discount Tire.
I have to believe occurrences like this stem from a mixture of wanting to sell more tires to the uniformed and an issue of policy dictated by corporate legal that prevents then from repairing an otherwise perfectly good tire. Although in your case, it sounds like he was just an idiot that misdiagnosed your situation and misapplied the goofy risk-averse corporate policy.
If they won't repair the tire, it's not hard to use the plug patches for the right type of punctures.
Post by: Arnbo on December 03, 2012, 10:06:56 AM
Car and tried to mount it without balancing it.I asked why he did not balance the rim
'Oh Ya he said then told me the rim was bent. Well it was not bent before coming in here.Argued with the shop manager.They paid for a new rim.
Never use Wally World Tire Shop
Post by: bradslam on December 03, 2012, 10:12:32 AM
Post by: Grit dog on December 11, 2012, 11:35:04 PM
Post by: Bean Counter on December 11, 2012, 11:44:06 PM
Post by: royalbull on December 16, 2012, 09:20:55 PM
Post by: fish vacuum on December 17, 2012, 03:21:28 AM
Post by: netcoyote on December 17, 2012, 05:54:49 AM
Same thing in Bellingham They bent the rim on my wife's
Car and tried to mount it without balancing it.I asked why he did not balance the rim
'Oh Ya he said then told me the rim was bent. Well it was not bent before coming in here.Argued with the shop manager.They paid for a new rim.
Never use Wally World Tire Shop
:yike:
I've heard a lot of auto repair shop horror stories but never one about a tire shop bending a rim while repairing a tire. Would have loved to have seen how they managed to accomplish that one. :dunno:
Post by: fair-chase on December 17, 2012, 06:01:48 AM
If you'd gone to Les Schwab they would have told you that you needed a new tire, AND your brakes and shocks were toast.
Ain't that the truth.
Post by: C-Money on December 17, 2012, 06:29:44 AM
If you'd gone to Les Schwab they would have told you that you needed a new tire, AND your brakes and shocks were toast.
Ain't that the truth.
That's why I give my business to Commercial Tire. I have had very good luck with them so far. Schwab made a lot of money selling and instailing parts to/for people that just did not know any better. Scare tactics were a key selling point.
Post by: turkeyfeather on December 17, 2012, 06:32:32 AM
Post by: C-Money on December 17, 2012, 09:29:55 AM
Post by: Labs07 on December 19, 2012, 01:44:09 PM
I live in Spokane and have used Discount Tire for many years now...I have been very happy with the service and the product!
Post by: Curly on December 19, 2012, 01:49:01 PM
Unreal Turkeyfeather. :bash:
:yeah:
:o :bash:
Post by: PlateauNDN on December 19, 2012, 01:59:50 PM
L.S. lost my business many years ago! My wife went in for tires and ended up with a brake job on all fours and tie rod ends. When she called to tell me I told her to save the parts. I took them to our mechanic (friend of ours) and he said they just screwed you big time!
I live in Spokane and have used Discount Tire for many years now...I have been very happy with the service and the product!
:yeah: X's 10000 LS Employee and Manager - "Excuse me, sir? You're riding metal-on-metal and we can't let you leave the store for liability reasons until there's new brakes installed?" Me- "I'll get a second quote and I'd like to see you stop me." LS Employee and Manager - "If we have to we'll contact the authorities because that's a serious safety matter." Me - (Pulled out badge and ID) "Well my badge tells me I'm leaving your store and if you don't give me my keys ASAP I'll charge you for unlawful detainment."
Left Yakima LS and went to Toppenish Howards OK Tire and found out I had about 30% life and rock stuck in the pad, bought new brakes anyways and never went back to LS.
Post by: C-Money on December 20, 2012, 09:10:05 AM
Post by: eastsidemallard74 on January 03, 2013, 07:59:41 AM
I am going to get a badge so I can do this, these stores always try to muscle people. I used to work for a dealership on the westside and would always get people to say Im going to go to Discount Tire and get a second qoute, they would almost always be back to yell at me and say You never told me I needed Ball joints on both sides and tie rods, and I would say because you don't, thats the safe way to make sure A. they make more money off you, and B. so you wont come back in for warranty work.L.S. lost my business many years ago! My wife went in for tires and ended up with a brake job on all fours and tie rod ends. When she called to tell me I told her to save the parts. I took them to our mechanic (friend of ours) and he said they just screwed you big time!
I live in Spokane and have used Discount Tire for many years now...I have been very happy with the service and the product!
:yeah: X's 10000 LS Employee and Manager - "Excuse me, sir? You're riding metal-on-metal and we can't let you leave the store for liability reasons until there's new brakes installed?" Me- "I'll get a second quote and I'd like to see you stop me." LS Employee and Manager - "If we have to we'll contact the authorities because that's a serious safety matter." Me - (Pulled out badge and ID) "Well my badge tells me I'm leaving your store and if you don't give me my keys ASAP I'll charge you for unlawful detainment."
Left Yakima LS and went to Toppenish Howards OK Tire and found out I had about 30% life and rock stuck in the pad, bought new brakes anyways and never went back to LS.