Hunting Washington Forum

Equipment & Gear => Guns and Ammo => Topic started by: Atroxus on April 14, 2014, 09:36:42 AM

Title: Stoeger recall and shipping questions
Post by: Atroxus on April 14, 2014, 09:36:42 AM: I recently got a letter from Benelli stating that my Stoeger m3500 is subject to a recall. They sent me a UPS shipping label to send them my shotgun for replacement and an 800 number to call. I keep forgetting to bring the number in with me to work to call them though, so I am hoping maybe someone on here can answer a question for me.

Is there anything special I have to do before shipping a gun back to the manufacturer? Or is it as simple as boxing it up with the provided label and dropping it off at a UPS facility?

I seem to recall shipping to/from the manufacturer for warranty/repair work being exempt from the FFL transfer requirements, but I have been unable to find anything to confirm that.
Title: Re: Stoeger recall and shipping questions
Post by: hntrspud on April 14, 2014, 09:54:52 AM: I got a m3500 this last fall. Love the heck out of it. I havent gotten a recall yet. What is it for, and when did you get yours?
Title: Re: Stoeger recall and shipping questions
Post by: Knocker of rocks on April 14, 2014, 10:00:50 AM: Quote
Shipping Firearms or Ammunition

Special Procedures for Shipping Firearms
UPS accepts packages containing firearms (as defined by Title 18, Chapter 44, and Title 26, Chapter 53 of the United States Code) for transportation only (a) between licensed importers, licensed manufacturers, licensed dealers, and licensed collectors (as defined in Title 18, Chapter 44 of the United States Code), and government agencies and (b) where not otherwise prohibited by federal, state or local law (i) from an individual to a licensed importer, licensed manufacturer, licensed dealer, or licensed collector; and (ii) from a licensed importer, licensed manufacturer, licensed dealer, or licensed collector to an individual.
http://www.ups.com/content/us/en/resources/ship/packaging/guidelines/firearms.html (http://www.ups.com/content/us/en/resources/ship/packaging/guidelines/firearms.html)

I think they have to go express also
Title: Re: Stoeger recall and shipping questions
Post by: Atroxus on April 14, 2014, 10:14:23 AM: Quote from: hntrspud on April 14, 2014, 09:54:52 AM
I got a m3500 this last fall. Love the heck out of it. I havent gotten a recall yet. What is it for, and when did you get yours?

I just bought it a little over a month ago iirc. The letter said there was a part that wears out early in certain serial numbers of the max4 camo model. I don't remember exactly which part though because I don't have the letter in front of me, but I will check when I get home.
Title: Re: Stoeger recall and shipping questions
Post by: Atroxus on April 14, 2014, 09:24:53 PM: Okay the letter says the recall issue only affects a limited amount of serial numbers and the one registered to me is affected. The description of the issue is copied verbatim from the letter.

Quote
The problem does NOT present a safety issue. The area of concern involves improper wear of the retaining pin on the bolt body that can wear on the receiver. Again this is not a safety issue, but warrants replacement.

I have not actually taken it out yet, so it's still never been fired. Maybe I can get them to just send me the part that needs to be replaced instead of having me send the whole shotgun for replacement.