Hunting Washington Forum

Equipment & Gear => Scopes and Optics => Topic started by: gee_unit360 on April 27, 2016, 10:46:18 AM

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Title: Vortex warranty
Post by: gee_unit360 on April 27, 2016, 10:46:18 AM

Was curious if anyone has used the warranty for scratched lenses? It is supposed to be an un conditional warranty. Just curious if they cover this as well. Thanks

Title: Re: Vortex warranty
Post by: 92xj on April 27, 2016, 10:48:32 AM

Pretty cut and dry...

Quote

Our VIP warranty is about you, not us. It's about taking care of you after the sale.

VIP stands for a Very Important Promise to you, our customer. We will repair or replace your Vortex product in the event it becomes damaged or defective—at no charge to you. If we cannot repair your product, we will replace it with a product in perfect working order of equal or better physical condition.

You see, it doesn't matter how it happened, whose fault it was, or where you purchased it. You can count on the VIP Warranty for all Vortex Optics riflescopes, prism scopes, red dots, rangefinders, binoculars, spotting scopes, tripods, and monoculars.
•Unlimited Lifetime Warranty
•Fully transferable
•No warranty card to fill out
•No receipt needed to hang on to

If you ever have a problem, no matter the cause, we promise to take care of you.

Note
 The VIP Warranty does not cover loss, theft, deliberate damage or cosmetic damage that does not hinder the performance of the product.