Hunting Washington Forum

Equipment & Gear => Scopes and Optics => Topic started by: treefarmer on September 02, 2016, 07:47:39 PM

Title: Another great leupold experience
Post by: treefarmer on September 02, 2016, 07:47:39 PM: Sent in my sons vari x II to leupold couple weeks ago, old model that had trouble with the dial adjustment Today received a brand new replacement free o charge Only have had the best experiences with their customer service. Ordering a vari-x 1 from cabelas with rebate and free shipping
Title: Re: Another great leupold experience
Post by: Old Man Yager on September 12, 2016, 01:07:21 PM: Just sent mine back last week, similar issue, hope I get the same result you did!!
Title: Re: Another great leupold experience
Post by: follow maggie on October 09, 2016, 04:07:33 PM: In all my years, I've only had to send one back, and that's because I broke it. Not only did they fix it, they took it all apart & completely cleaned it, made it like new. Another time, I lost the lens covers for my binoculars. They overnighted two sets to me the same day so I would have them to go hunting the coming weekend.
Title: Re: Another great leupold experience
Post by: carpsniperg2 on October 09, 2016, 04:11:04 PM: You can go wrong with leupold :IBCOOL:
Title: Re: Another great leupold experience
Post by: JDHasty on October 09, 2016, 04:21:30 PM: Quote from: carpsniperg2 on October 09, 2016, 04:11:04 PM
You can go wrong with leupold :IBCOOL:

True that!

Most of my service has been modifications to turrets and reticles. I had lens fungus in my 12-40 GR spotter and sent it Monday and it was on my doorstep Friday when my wife got home.

I sent a couple binoculars for clean adj because they are 25 years old and wanted to do it while parts were available. Told them to send bill, both completely overhauled at no charge. One is a 10x40 I.F. Gold Ring and the other a 9x25A Gold Ring from when they partnered w/Leica.

I've had scopes have have issues after twenty years of hard use too and they get them back, fully repaired, within a week. Unlike another who will remain nameless, I have never need to send anything back multiple times.

Same experience w/Swarro & Vortex. Fabulous post sale customer support.
Title: Re: Another great leupold experience
Post by: TommyGun496 on November 05, 2016, 06:47:10 PM: Same old song here...sent in a 25 year old vari-x ll for repair and had a brand new scope on my front porch within a week. Was not expecting that and for that service, I will never buy another brand of optics👍🏼👍🏼