Post by: Atroxus on July 11, 2017, 04:03:23 PM
1 was to repair the existing motor. I can't recall now what the diagnosis was, but the estimate for cost was about $2500
2 Was to replace the motor with a used motor, that would carry a 1 year warranty for like $1200
3 Was to replace the motor with a re-manufactured motor for about the same cost as option 1
I opted for option 2. Mechanic had my truck for about 3 weeks, and when I first got it back all seemed well.
After about 6-8 months I noticed that once the truck warmed up, if I let the RPMs drop below about 2k, that my oil pressure would plummet and the engine temp would start rising rapidly. I did some research and found that my truck has known issues with the oil pressure sending unit giving inaccurate oil pressure readings, but nothing about it causing overheating, so I took my truck in. Mechanic tried a few different things including replacing the oil pressure sending unit, and the fan, with no change in behavior, then he replaced the motor under the warranty. This time he had my truck for about a month. I assumed, because he was now doing the work for free that my truck had dropped to the bottom of his priority list. At first all seemed well.
After another 6-8 months I started seeing the same oil pressure/temp issue that the first used engine had. I took it back and the mechanic tried a number of different things again and could't figure out definitively what was causing the issue, so he replaced the engine again under the warranty.(I assumed because the warranty period had reset with each replacement?) Again he had my truck for about a month, and again I assumed that I was being prioritized below work that he was actually getting paid for. Again, upon receiving my truck back all seemed well.
Than at the end of June my wife tells me that the check engine light on my truck came on. I know that can happen if the gas cap is not screwed on tightly, so I reset the engine codes by disconnecting the battery, topped off the oil and coolant(both were about a quart low), and tightened the gas cap. That appeared to resolve the check engine light, but then a couple days later my wife told me the check engine light had come back on and that the engine was running rough and ticking. This was the evening of July 1st and my mechanic was closed that weekend through the 4th. I took my truck to pepboys instead and was told that I had a problem with the fuel injector, fuel injector coils on at least 1 possibly 2 cylinders, intermittent misfires on 2 cylinders, and a leaky head gasket.
So I took my truck back to my regular mechanic after the 4th of July weekend, and they updated me Monday. They didn't say why, but stated that my engine needs to be replaced again, and that their shop warranty was still in effect but that the warranty from the engine supplier was not, so the mechanic would have to buy me another used engine, if he could find one. I was also offered the option to get a re-manufactured engine for "more money" but I was told it would take a couple days for them to figure out how much that would cost me or if they could find another used engine.
On one hand I can appreciate that nobody wants to work for free, or even worse *pay out of pocket* to work. On the other hand though, I also don't think it should be my problem if a mechanic provides a warranty that results in them having to eat the cost of parts/labor. Does this all seem legit to you guys/gals? Should I let him replace the engine at his cost with another used engine? Should I pay extra for a re-manufactured replacement? Should I cut my losses and take my truck to a different mechanic? :dunno:
Post by: Magnum_Willys on July 11, 2017, 04:13:05 PM
Post by: Alchase on July 11, 2017, 04:13:28 PM
Post by: Rainier10 on July 11, 2017, 04:17:05 PM
Post by: jackelope on July 11, 2017, 04:25:36 PM
I can't imagine why the used engine with a 1 year warranty is still under warranty at this point. 999/1000, if you have a 1 year warranty, the warranty starts when you purchase it and ends a year later. He's got literally no obligation to work on your truck for free or fix anything for free at this point as near as I can tell. Unless this mechanic has some sort of program that I've never heard of, once the warranty is up, the warranty is up. If you were in my shop, you'd be paying full price. Your warranty expired a year ago.
:twocents:
Post by: jackelope on July 11, 2017, 04:28:47 PM
Post by: PlateauNDN on July 11, 2017, 05:34:55 PM
Post by: grundy53 on July 11, 2017, 05:56:16 PM
Given your location I'd say take it to coach and get it done right the 1st time. :tup:Was just going to type this. Literally just picked my truck up from his shop an hour ago. :chuckle: @Coachcw
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Post by: PlateauNDN on July 11, 2017, 05:58:14 PM
Given your location I'd say take it to coach and get it done right the 1st time. :tup:Was just going to type this. Literally just picked my truck up from his shop an hour ago. :chuckle: @ccoach
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If he wasn't an evil Westsider I'd take my vehicles to him, but since he decided to stay with the dark side I have to settle with recommending his services. :chuckle:
Post by: grundy53 on July 11, 2017, 05:58:58 PM
:chuckle:Given your location I'd say take it to coach and get it done right the 1st time. :tup:Was just going to type this. Literally just picked my truck up from his shop an hour ago. :chuckle: @ccoach
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If he wasn't an evil Westsider I'd take my vehicles to him, but since he decided to stay with the dark side I have to settle with recommending his services. :chuckle:
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Post by: Atroxus on July 12, 2017, 07:13:17 PM
Is this a 4.7L motor?
Yes, it is. Why do you ask?
Post by: Seahawk12 on July 12, 2017, 07:23:45 PM
I had an engine go bust on me a few years ago.
I had it replaced with a remanufactured unit and have been happy with it.
One of the deciding factors was that i couldn't find a guy to guarantee a used one.
Post by: syoungs on July 12, 2017, 07:36:35 PM
Post by: deerlick on July 14, 2017, 01:40:20 PM
viewpoint new.
Post by: highside74 on July 14, 2017, 03:07:06 PM
Post by: jackelope on July 14, 2017, 03:14:46 PM
That's amazingly cheap. I'd venture to say that if you called 3 different reputable shops, you'd get 3 prices and all of them would be more than double that.
Post by: Alchase on July 14, 2017, 03:24:26 PM
Is this a 4.7L motor?
Yes, it is. Why do you ask?
Because once the 4.7 starts throwing valve/cylinder codes, you might as well get a new motor.
The oil journals and pickup tube on a 4.7 get clogged up restricting oil to the pats that need oil.
You usually do not notice until it throws a check engine light, and by then the motor has been starved for oil and the damage is already done.
This condition can happen with both Synthetic and Dyno oil motors.
I had a 2002 Dodge Ram with a 4.7, ran 10W30 dyno oil and change oil every 3k miles. This problem popped up at 230k miles.
I also had a 2001 Durango with a 4.7 that had Mobile 1 synthetic from day one. Same problem happened at $210k.
The dealers will deny their is a systemic issue, and throw parts at the problem, but it will just keep getting worse until catastrophic failure.
I would never buy a used 4.7.
The sludge issue has happened on 4.7 vehicles with less than 30k miles.
Post by: coachcw on July 15, 2017, 07:37:32 AM
Post by: Atroxus on July 19, 2017, 03:38:17 PM
Post by: Woodchuck on July 19, 2017, 03:52:15 PM
Thank for all the feedback. Sounds like I have been getting good service, but have a truck with a poorly designed motor, and a mechanic who probably provided more warranty on a used motor than he should have. It turned out I was mistaken about the warranty, they provided a 2 year warranty, which currently has 1 month left on it. Last update I received, they were unable to find another used motor, so they are covering the cost for a re-manufactured motor but the warranty will expire in 1 month. They offered a new motor with a 10 year warranty for $2500, but I just don't have the money right now or I would have pounced on it.That shop should get ALL of your business FOREVER. They have gone way above and beyond IMO.
Post by: Rainier10 on July 19, 2017, 03:54:00 PM
:yeah: Sounds like they have really treated you right. :tup:Thank for all the feedback. Sounds like I have been getting good service, but have a truck with a poorly designed motor, and a mechanic who probably provided more warranty on a used motor than he should have. It turned out I was mistaken about the warranty, they provided a 2 year warranty, which currently has 1 month left on it. Last update I received, they were unable to find another used motor, so they are covering the cost for a re-manufactured motor but the warranty will expire in 1 month. They offered a new motor with a 10 year warranty for $2500, but I just don't have the money right now or I would have pounced on it.That shop should get ALL of your business FOREVER. They have gone way above and beyond IMO.
Post by: PlateauNDN on July 19, 2017, 04:12:07 PM
Post by: jackelope on July 19, 2017, 04:48:06 PM
Post by: Alchase on July 19, 2017, 05:03:44 PM
I still can't figure out how they're doing a reman engine for $2500.00 installed. Or why they're covering a reman engine for you at all to be honest.
And a 10 year warranty, I would have bought two!
Post by: Atroxus on August 06, 2017, 07:33:17 PM
I still can't figure out how they're doing a reman engine for $2500.00 installed. Or why they're covering a reman engine for you at all to be honest.
And a 10 year warranty, I would have bought two!
Well the 10 year warranty was if I got a new motor instead of re-manufactured. I just got my truck back with the re-manufactured motor and it is running better than it was even before the first motor replacement. They went ahead and gave me 2 more months of warranty as well just to make sure that this motor isn't a dud. :o Based on what I have read in this thread I am pleasantly surprised, and they will be getting all of my future business, and as many referrals as I can generate. :) iirc advertising here is discouraged if not paid, so PM me if you want to know the name of the shop. :tup:
Post by: Caseyd on August 06, 2017, 08:16:14 PM
I still can't figure out how they're doing a reman engine for $2500.00 installed. Or why they're covering a reman engine for you at all to be honest.
And a 10 year warranty, I would have bought two!
Well the 10 year warranty was if I got a new motor instead of re-manufactured. I just got my truck back with the re-manufactured motor and it is running better than it was even before the first motor replacement. They went ahead and gave me 2 more months of warranty as well just to make sure that this motor isn't a dud. :o Based on what I have read in this thread I am pleasantly surprised, and they will be getting all of my future business, and as many referrals as I can generate. :) iirc advertising here is discouraged if not paid, so PM me if you want to know the name of the shop. :tup:
Post it up!! It's not advertising, it's a referral
Post by: Atroxus on August 10, 2017, 09:07:29 PM
Well the 10 year warranty was if I got a new motor instead of re-manufactured. I just got my truck back with the re-manufactured motor and it is running better than it was even before the first motor replacement. They went ahead and gave me 2 more months of warranty as well just to make sure that this motor isn't a dud. :o Based on what I have read in this thread I am pleasantly surprised, and they will be getting all of my future business, and as many referrals as I can generate. :) iirc advertising here is discouraged if not paid, so PM me if you want to know the name of the shop. :tup:
Post it up!! It's not advertising, it's a referral
Accurate Auto in Snohomish. :tup: