Post by: Alaskan on March 28, 2018, 05:15:41 PM
Have any of you unknowingly hired a bad outfitter or had a bad experience with one?
What did you do?
PM me if necessary.
Post by: Boss .300 winmag on March 28, 2018, 06:34:27 PM
Post by: 257 Wby Mag on March 28, 2018, 06:46:22 PM
Maybe explain a little more e on what happened?
Post by: Netminder01 on March 28, 2018, 07:29:08 PM
A great customer experience should be #1 on any business owners mind. If the outfitter doesn't have a mindset to problem solve with you then you'll have to balance your aggravation against whatever disagreement or loss you're suffering.
I believe you could lodge a complaint against his/her license but I don't think it has any teeth to it...
Sucks, sorry to hear this no matter the details.
Post by: Bob33 on March 28, 2018, 08:18:28 PM
"We are having some major issues with an auto mechanic / painter / roofing company / interior designer / etc. that we had hired in the past."
It happens in every business. Most but not all want satisfied customers.
Do you want to do business with him again? Does he want to resolve it? Is it worth suing or better to walk away?
Post by: W_Ellison2011 on March 28, 2018, 08:21:28 PM
Post by: Alaskan on March 28, 2018, 08:39:10 PM
Post by: Widgeondeke on March 28, 2018, 08:51:57 PM
Post by: dscubame on March 28, 2018, 08:56:25 PM
Post by: kselkhunter on March 28, 2018, 09:09:51 PM
Did you have a written contract?
Was it last September or this coming September?
Post by: Bob33 on March 28, 2018, 09:10:49 PM
Post by: dscubame on March 28, 2018, 09:12:08 PM
Post by: JWEBB on March 28, 2018, 09:18:06 PM
Post by: W_Ellison2011 on March 28, 2018, 09:30:30 PM
Wow! You need to find a good lawyer:yeah:
If you have a written contract then lawyering up or taking to court yourselves with said contract will get the money back plus you can ask for them to make the defendant pay the court costs on top. If its a verbal contract... I hope you weren't the only person to hear it. I hope you had your buddies with you when the verbal contract was made and that they all 100% heard what he said. If so then you have multiple witnesses that can account for it and you might have a good case. If its just 1 on 1 with you and the outfitter for the verbal then you are more than likely hosed unless he just admits to it. I'm thinking its a west side outfitter and I'm thinking the last name might rhyme with barber... but I'm just speculating now and didn't actually name names lol!
Post by: Alaskan on March 29, 2018, 08:27:39 AM
Post by: White Pass Outfitters on March 29, 2018, 08:50:55 AM
have to change dates, was it do to weather or his area got shut down or what ? The wonderful FS can shut down an area with no notice to the outfitter at all. Not saying this is the case just dont like people to bad mouth other people before putting all the info out there. If he is a Lic Outfitter you have a good chance of getting your money back or another hunt. But if you went with an illegal outfitter you dont have anything to stand on. And lesson learned only go with an lic outfitter.
Post by: h20hunter on March 29, 2018, 08:53:56 AM
Post by: Stein on March 29, 2018, 08:55:45 AM
What does the contract say? If he cancelled and didn't refund I would think you have a good case. If he only changed the dates and that is allowed per the contract, then you are in a much weaker position.
Post by: Alaskan on March 29, 2018, 09:44:38 AM
Post by: Stein on March 29, 2018, 09:47:35 AM
Post by: Alaskan on March 29, 2018, 09:59:33 AM
Post by: kselkhunter on March 29, 2018, 01:23:04 PM
Post by: Alaskan on March 29, 2018, 01:58:59 PM
Thank you so much for the insight.
Got exactly what I needed from this thread!
Post by: buckcanyonlodge on March 29, 2018, 02:13:40 PM
One tip is a outfitter only taking cash is a big RED FLAG.
Not necessarily . I quit taking credit cards when merchant services started taking 5% of each transaction and upped my yearly fee from $80 to $800 . I told them to kiss off. Cash or check only for me. Of course I am a small operation...maybe that is why the stiff fees.
Post by: Thenewguy on March 29, 2018, 02:58:41 PM
One tip is a outfitter only taking cash is a big RED FLAG.
Not necessarily . I quit taking credit cards when merchant services started taking 5% of each transaction and upped my yearly fee from $80 to $800 . I told them to kiss off. Cash or check only for me. Of course I am a small operation...maybe that is why the stiff fees.
Buck, you need to work with a better bank man! I pay less then half with no annual fee
Post by: buckcanyonlodge on March 29, 2018, 05:02:25 PM
Post by: mtncook on April 17, 2018, 05:57:41 PM
mtncook
Post by: elkrack on April 17, 2018, 08:43:25 PM
Post by: CAMPMEAT on April 17, 2018, 09:30:19 PM
Post by: Skyvalhunter on April 18, 2018, 05:15:57 AM
Post by: ctwiggs1 on April 18, 2018, 06:21:36 AM
One tip is a outfitter only taking cash is a big RED FLAG.
Not necessarily . I quit taking credit cards when merchant services started taking 5% of each transaction and upped my yearly fee from $80 to $800 . I told them to kiss off. Cash or check only for me. Of course I am a small operation...maybe that is why the stiff fees.
Buck, you need to work with a better bank man! I pay less then half with no annual fee
We used to run 300-500k/year on credit cards at work and we were still shelling out between 2-3% annually. If I were an outfitter, I would at least charge a fee for credit cards. There is enough demand in this economy for them to stay busy - why give your margin to the merchant services company? :twocents:
Post by: dscubame on April 18, 2018, 06:27:36 AM
Post by: Netminder01 on April 18, 2018, 07:31:53 AM
One tip is a outfitter only taking cash is a big RED FLAG.
Not necessarily . I quit taking credit cards when merchant services started taking 5% of each transaction and upped my yearly fee from $80 to $800 . I told them to kiss off. Cash or check only for me. Of course I am a small operation...maybe that is why the stiff fees.
Buck, you need to work with a better bank man! I pay less then half with no annual fee
We used to run 300-500k/year on credit cards at work and we were still shelling out between 2-3% annually. If I were an outfitter, I would at least charge a fee for credit cards. There is enough demand in this economy for them to stay busy - why give your margin to the merchant services company? :twocents:
I agree, even as I pack up and come visit you Rick, charges and fees for transactions should be passed on to the purchaser; just like PayPal does it.
The other post on fees - I also agree, they've come down so much due to competing services and generally very friendly to the SMB market. You should really get your website tuned up to accept payments (ahem!!!), one less hassle during the week and more time to spend with your pain in the arse customers from Seattle (ahem!!!).
Post by: baker5150 on April 18, 2018, 07:40:42 AM
One tip is a outfitter only taking cash is a big RED FLAG.
Not necessarily . I quit taking credit cards when merchant services started taking 5% of each transaction and upped my yearly fee from $80 to $800 . I told them to kiss off. Cash or check only for me. Of course I am a small operation...maybe that is why the stiff fees.
Buck, you need to work with a better bank man! I pay less then half with no annual fee
We used to run 300-500k/year on credit cards at work and we were still shelling out between 2-3% annually. If I were an outfitter, I would at least charge a fee for credit cards. There is enough demand in this economy for them to stay busy - why give your margin to the merchant services company? :twocents:
Not accepting Credit Cards is definitely reducing your client pool. The protection using a cc offers can out way the cost of fees to some people.
Just build the fees into your rates and offer a cash discount to those who inquire.
Post by: bearpaw on April 18, 2018, 09:13:28 AM
Post by: dscubame on April 18, 2018, 09:18:12 AM
If anybody took alot of money from me and not return it, I wouldn't pxxxyfoot around. I'd take my rearend down there and get it from him in person.
:chuckle:
Internet tough guy meme goes here but mysteriously removed.
Post by: Alaskan on April 22, 2018, 08:05:26 AM
Post by: Curly on April 22, 2018, 08:44:57 AM
Post by: Hoythunter on April 22, 2018, 09:01:33 AM
Cliff notes: the elk tags and mule deer tags he provided us were counterfeit! We had no idea. I got lucky and killed a small 5pt bull, the only elk we saw in 6 days of hunting. Anyways, after 1 year of my elk rack not showing up I got RMEF involved along with New Mexic F&G. As it turned out, the guy was a full-blown crook. He got hammered and spent several years behind bars. He got the book thrown at him, WAF&G should take notes on how to fully prosecute a criminal like him. 5 years later my antlers showed up on my doorstep via FEDEX. Never thought I’d ever see them again.
Post by: Skyvalhunter on April 22, 2018, 10:29:45 AM
Post by: Alaskan on April 23, 2018, 02:47:36 PM
I’m not saying his name on this forum in case it goes to litigation (he needs no more help finding excuses to screw us via libel suite).
I have no problem giving you his name in a private message. Seems like bad people can have numerous ways to use and abuse the law.