Hunting Washington Forum

Equipment & Gear => Archery Gear => Topic started by: pianoman9701 on July 14, 2018, 02:54:33 PM

Title: Tight Spot Quiver Problem/Customer Service
Post by: pianoman9701 on July 14, 2018, 02:54:33 PM: Just a quick shout out about Joe Jacks, the president of Tight Spot, for outstanding response to a customer problem. The rubber insert in my quiver had dropped out and I was having a problem getting it to stay back in. I contacted them by email over the weekend two weeks ago. Joe responded 1st thing that Monday. We went over the problem throughout several emails, some with pics. Today, I have a brand new quiver that just showed up. They really stand behind their products. One of Joe's comments was "When you spend this much on a quiver, you deserve to have it working properly." Quality, service, integrity. You can't ask for anything more and worth every penny. Thanks Joe!
Title: Re: Tight Spot Quiver Problem/Customer Service
Post by: Jonathan_S on July 14, 2018, 02:57:06 PM: I’ve also had tremendous experience with them
Title: Re: Tight Spot Quiver Problem/Customer Service
Post by: mburrows on July 14, 2018, 03:02:15 PM: Actually shot bows with Kelly at tight spot the other day. I didnt realize they are just a 3 person shop. Kelly is and awesome guy and they're an awesome company. I'll be tight spot customer from here on out.