Hunting Washington Forum

Equipment & Gear => Archery Gear => Topic started by: MIKEXRAY on October 05, 2010, 08:31:14 AM

Title: Montana Black gold sight / customer service
Post by: MIKEXRAY on October 05, 2010, 08:31:14 AM: I put a Montana Black gold sight on my bow last spring. I really like the sight as it is easy to adjust & very well made. It has the cover that turns purple in sunlight or clear in shade to keep your pins the same brightness. I slipped this hunting season on a log and whacked the cover perfect which cracked it & broke a small corner off. I called the company last Friday & wanted to buy a new cover, they informed me that the sight had a lifetime warranty, they were sorry it broke and sent me out a new one with a spare at no charge even for shipping. Now that is the kind of customer service companies should be providing ! Totally unexpected in today's make a buck climate. Kudos to Montana Black Gold. Mike

I give this sight 5 stars along with the customer service.
Title: Re: Montana Black gold sight / customer service
Post by: Matt on October 06, 2010, 10:49:28 AM: Yep they have always had great CS.
Title: Re: Montana Black gold sight / customer service
Post by: carpsniperg2 on October 07, 2010, 10:18:11 AM: have always heard they have a top quality customer service as well. one of my friends that owns a archery shop, has always said. that is one customer service he does not mind calling :chuckle:
Title: Re: Montana Black gold sight / customer service
Post by: D-Rock425 on October 07, 2010, 12:25:44 PM: You gotta like a company that stands by its product 100%
Title: Re: Montana Black gold sight / customer service
Post by: Button Nubbs on October 08, 2010, 05:17:31 AM: Good to hear! I've never heard a bad thing about any of their products either. I had a similar experience with qad. Customer service is a big part of my job and I'm always happy when I get good customer service!
Title: Re: Montana Black gold sight / customer service
Post by: Rack Hunter on October 14, 2010, 11:49:35 PM: that was one of the reasons "lifetime warranty" i bought mine.
Title: Re: Montana Black gold sight / customer service
Post by: Ihuntelk2 on October 21, 2010, 06:37:15 PM: Might help me change my pin provider..lmao Customer service is the key to a great company. :chuckle: