Hunting Washington Forum

Equipment & Gear => Scopes and Optics => Topic started by: 400out on January 06, 2012, 10:21:31 AM

Title: thank you Nikon
Post by: 400out on January 06, 2012, 10:21:31 AM: I had to send my spotting scope ( 15-45 X 60 team realtree ss ) in a couple weeks ago. I got it back and the problem I had was not fixed so I contacted them and they advised me to send it back and they would look into it further. So to day I got a brand new pro-staff 16-48 x 65 in the mail :IBCOOL: :IBCOOL: It's so much clearer than my old one! for some reason I had developed spot inside and it was starting to bug me to say the least! Way to go Nikon!
I just got off the phone with them, called to tell them thanks and ask if I could get my old one back to have as a back up, they told me that if it was still around not in the garbage they would be sending it back to me :IBCOOL: :IBCOOL: I hope it's still around ;)
Title: Re: thank you Nikon
Post by: stew pidasso on January 06, 2012, 07:30:19 PM: You scored bigtime.
Title: Re: thank you Nikon
Post by: 400out on January 06, 2012, 10:32:54 PM: Quote from: stew pidasso on January 06, 2012, 07:30:19 PM
You scored bigtime.
:yeah: that's how I still feel! Now send my old one back ;)
Title: Re: thank you Nikon
Post by: 400out on January 07, 2012, 01:32:26 PM: heard back from Nikon today and they said " We will be happy to send your old scope back to you! Please used attached label to mail back the replacement scope"

I don't thank so!!!!!!!!! :chuckle: It was worth a try!
If I was Nikon I would send back the old one with the new one! Just label it so it can't be returned for repair again :twocents:
Title: Re: thank you Nikon
Post by: buckhorn2 on January 07, 2012, 02:01:40 PM: I bought a new swavorski range finder and there was a problem it kept saying 28 yards they told me to send it back to RI and they would fix it. Yesterday they e-mailed me and said it was fixed and it was being shipped back to RI from Austria and it;s been 2 months already.
Title: Re: thank you Nikon
Post by: 400out on January 07, 2012, 02:17:26 PM: Quote from: buckhorn2 on January 07, 2012, 02:01:40 PM
I bought a new swavorski range finder and there was a problem it kept saying 28 yards they told me to send it back to RI and they would fix it. Yesterday they e-mailed me and said it was fixed and it was being shipped back to RI from Austria and it;s been 2 months already.
:yike: :yike: two months :yike:
Title: Re: thank you Nikon
Post by: 400out on January 07, 2012, 05:35:25 PM: FYI I have a nylon feield protective cover for the old scope if anyone s in need of it ;) I will post it in the pay it forward if no one replies ;)
Title: Re: thank you Nikon
Post by: wraithen on January 07, 2012, 05:47:26 PM: Makes me happy to hear they are good with customer service. I really liked the bang for the buck from them. The free camera was a bonus also :chuckle: