Hunting Washington Forum

Equipment & Gear => Archery Gear => Topic started by: Jellymon on July 16, 2014, 06:26:38 PM

Title: Elite customer service
Post by: Jellymon on July 16, 2014, 06:26:38 PM: I got an elite pulse on a trade a couple weeks ago, and the stock cable slide was tearing up the cables a little. I emailed elite asking if they had a updated slide available I could buy. They asked for pictures and I sent them. They said no need to buy anything, they will send a set of cables and a new slide free! Well the package came today, which was shipped 2day priority, and not only were there cables and a slide, they sent the string as well! All this after I offered just to buy a $10 slide. Just one of the many reasons I now shoot elite bows.:)
Title: Re: Elite customer service
Post by: D-Rock425 on July 16, 2014, 07:06:26 PM: :tup:
Title: Re: Elite customer service
Post by: JJD on July 17, 2014, 12:36:48 PM: Elite is in NY and ya get what ya need in 2 days, Bowtech is in OR takes 2 weeks? :dunno:
Title: Re: Elite customer service
Post by: BetoBow on July 17, 2014, 12:41:30 PM: Great to know. Bought an Elite Hunter last year and has worked great. Having great customer service is a plus :IBCOOL:
Title: Re: Elite customer service
Post by: Jellymon on July 17, 2014, 01:24:53 PM: Quote from: JJD on July 17, 2014, 12:36:48 PM
Elite is in NY and ya get what ya need in 2 days, Bowtech is in OR takes 2 weeks? :dunno:

Yep, and I didnt have to go through a dealer. I can have them send me cams and any other parts to my door if I wanted.
Title: Re: Elite customer service
Post by: xXLojackXx on July 17, 2014, 04:13:39 PM: Quote from: Jellymon on July 17, 2014, 01:24:53 PM
Quote from: JJD on July 17, 2014, 12:36:48 PM
Elite is in NY and ya get what ya need in 2 days, Bowtech is in OR takes 2 weeks? :dunno:

Yep, and I didnt have to go through a dealer. I can have them send me cams and any other parts to my door if I wanted.

These Elites keep sounding better and better. When they make a carbon bow I'll consider switching
Title: Re: Elite customer service
Post by: lamrith on July 17, 2014, 04:41:22 PM: Yeah sounds great! The Elites sure do sound good, I have yet to hear anything bad about them honestly.

I had decent luck with bowtech, though I did have to go to a dealer. Dropped bow of Sunday, Tues night got bow back with new parts installed free of charge..
Title: Re: Elite customer service
Post by: Jellymon on July 17, 2014, 05:05:50 PM: Just want to point out that they didnt send cheap strings, they sent a $120 set of winners choice.
Title: Re: Elite customer service
Post by: Come Get Some on July 18, 2014, 05:03:47 AM: Quote from: Jellymon on July 17, 2014, 05:05:50 PM
Just want to point out that they didnt send cheap strings, they sent a $120 set of winners choice.

They own winners choice. They just relocated their plant from oregon to the east coast.