Post by: 6257 on December 15, 2014, 09:14:11 AM
When I dropped the bird off I was told it would be about 9-12 months to finish and had to give a deposit of $150.00. After more than a year I checked back because I hadn't heard anything back. I was told there was an illness/medical condition and it would take a little longer. I was asked to check back in 3 months. After 5 months I showed up unannounced to see the status of my bird. The owner was shocked to see me and caught completely off guard. I got the same excuse and he made a phone call apparently to the person who has my bird to check on the status. I could tell by the conversation he had no clue about the status of my bird.
At this point I was told the bird was being thawed out and should be ready in about 3 months. Needless to say I was not happy and told the person just to give the bird back and not thaw it out so I could take it to another shop to complete the work. I was told that it was already thawed and if I did take it back I would only be put at the back of the line with the new shop anyway. I left the shop very frustrated and working hard to compose myself.
Fast forward about 4 months. I still have not received one call from this shop. Being aware of the pace of their work and realizing I did not want them to mess up the bird just to get it done, I wanted to give a little extra time for the job to be completed. I am about 20 days short of waiting 2 years to get this bird back.
My question to you is what would you do in this situation? I want to be reasonable, I've been accommodating and more than patient but I am getting frustrated.....Any Ideas?
Post by: Natures Way on December 15, 2014, 09:21:52 AM
Post by: Coltsdad on December 15, 2014, 09:31:47 AM
Post by: h20hunter on December 15, 2014, 09:34:56 AM
Post by: Jaques Bonet on December 15, 2014, 10:11:41 AM
Post by: boneaddict on December 15, 2014, 10:21:10 AM
Post by: Natures Way on December 15, 2014, 11:11:35 AM
Post by: Spuddieselwwu on December 15, 2014, 11:14:25 AM
Hi, Larry L..... you could just as easily have called or come by but here we are. I do agree with you that it has been to long. when I received your bird I had a third party helping to complete some of the bird projects for me. Although every effort is made to complete projects within the time frame given some difficulties with the third party came up and your project has been delayed. At this time your bird is mounted and is drying will be completed shortly. Here is a picture of your bird, Thank you for your continued support and patience. Micheal
Worth the wait by the looks of it. Good looking Bull Sprig.
Post by: Coltsdad on December 15, 2014, 11:26:59 AM
Post by: boneaddict on December 15, 2014, 12:01:32 PM
Post by: h20hunter on December 15, 2014, 12:03:30 PM
Post by: duckmen1 on December 15, 2014, 01:58:14 PM
Post by: jackmaster on December 15, 2014, 02:06:47 PM
Post by: Badhabit on December 15, 2014, 02:47:52 PM
Post by: h20hunter on December 15, 2014, 02:50:20 PM
Post by: John B on December 15, 2014, 09:18:29 PM
Dont really care for the tactics of throwing the individuals name out there like that. In my opinion you could have very well used his username didn't see were he even said it was you.
:yeah:
Post by: HntnFsh on December 17, 2014, 09:46:52 AM
Dont really care for the tactics of throwing the individuals name out there like that. In my opinion you could have very well used his username didn't see were he even said it was you.
I agree. Seems like he was just looking for guidance. Also seems like he was very patient. Unless there is more going on here than we know I think Natures Way is out of line in more than one way!
Post by: boneaddict on December 17, 2014, 10:32:58 AM
Post by: MtnMuley on December 17, 2014, 10:35:57 AM
.........waiting on the OP's as well..........
Post by: buckfvr on December 17, 2014, 10:55:12 AM
Post by: irishevox on December 17, 2014, 11:05:14 AM
Dont really care for the tactics of throwing the individuals name out there like that. In my opinion you could have very well used his username didn't see were he even said it was you.
I agree. Seems like he was just looking for guidance. Also seems like he was very patient. Unless there is more going on here than we know I think Natures Way is out of line in more than one way!
Nature's way will never get my business. He threw out your first and last name!!! 1st off unprofessional. Then he passed off your bird to a third party before he asked if that was ok. I have had birds mounted and it took about a month max. I use Whidbey Island Taxidermy for most things. I am using 10 point Taxidermy for my bear rug (takes about a year). But I can honestly say the lack of professionalism and calling people out by name on a Forum is totally unsat. regardless of how good they do. So Natures Way is off my Taxidermy list.
Post by: boneaddict on December 17, 2014, 11:16:45 AM
Quote
Then he passed off your bird to a third party
Very common. There is a pretty good chance your bear rug was too. Just as a point to your post.
Post by: irishevox on December 17, 2014, 11:18:23 AM
Post by: boneaddict on December 17, 2014, 11:24:14 AM
Post by: sirmissalot on December 17, 2014, 02:57:12 PM
Post by: HntnFsh on December 17, 2014, 03:08:59 PM
Its very common for most good taxi's to sub work out. Fish, rugs, birds, and skulls are all very common to send out to a third party
There's nothing wrong with that. As long as the customer knows it ahead of time.
Post by: sirmissalot on December 17, 2014, 03:23:28 PM
Post by: HntnFsh on December 17, 2014, 04:32:06 PM
Interesting way of thinking.
Is this in reference to my comment?
Post by: Boss .300 winmag on December 17, 2014, 04:44:46 PM
Dont really care for the tactics of throwing the individuals name out there like that. In my opinion you could have very well used his username didn't see were he even said it was you.
I agree. Seems like he was just looking for guidance. Also seems like he was very patient. Unless there is more going on here than we know I think Natures Way is out of line in more than one way!
Nature's way will never get my business. He threw out your first and last name!!! 1st off unprofessional. Then he passed off your bird to a third party before he asked if that was ok. I have had birds mounted and it took about a month max. I use Whidbey Island Taxidermy for most things. I am using 10 point Taxidermy for my bear rug (takes about a year). But I can honestly say the lack of professionalism and calling people out by name on a Forum is totally unsat. regardless of how good they do. So Natures Way is off my Taxidermy list.
I don't really think he will miss your business. :twocents:
His work is top notch look at all his posts of finished work on here, plus I've seen it first hand at the sportsmanship show. :tup:
If I lived closer to him and didn't already use a top notch taxi he would get my business. :hello:
He is just protecting his business from some troll who didn't do his home work before posting, or hiring him to do his mount.
I learned my lesson on my first deer mount along time ago, ask questions about the whole process they use, if they send out some work, look at the finished product they get back, etc there is never a dumb question when you are the customer! :tup:
Post by: kodiak 907 on December 17, 2014, 04:55:34 PM
Dont really care for the tactics of throwing the individuals name out there like that. In my opinion you could have very well used his username didn't see were he even said it was you.
I agree. Seems like he was just looking for guidance. Also seems like he was very patient. Unless there is more going on here than we know I think Natures Way is out of line in more than one way!
Nature's way will never get my business. He threw out your first and last name!!! 1st off unprofessional. Then he passed off your bird to a third party before he asked if that was ok. I have had birds mounted and it took about a month max. I use Whidbey Island Taxidermy for most things. I am using 10 point Taxidermy for my bear rug (takes about a year). But I can honestly say the lack of professionalism and calling people out by name on a Forum is totally unsat. regardless of how good they do. So Natures Way is off my Taxidermy list.
Agreed. Lack of professionalism and customer service/communication :twocents:
Post by: HntnFsh on December 17, 2014, 05:16:55 PM
Dont really care for the tactics of throwing the individuals name out there like that. In my opinion you could have very well used his username didn't see were he even said it was you.
I agree. Seems like he was just looking for guidance. Also seems like he was very patient. Unless there is more going on here than we know I think Natures Way is out of line in more than one way!
Nature's way will never get my business. He threw out your first and last name!!! 1st off unprofessional. Then he passed off your bird to a third party before he asked if that was ok. I have had birds mounted and it took about a month max. I use Whidbey Island Taxidermy for most things. I am using 10 point Taxidermy for my bear rug (takes about a year). But I can honestly say the lack of professionalism and calling people out by name on a Forum is totally unsat. regardless of how good they do. So Natures Way is off my Taxidermy list.
I don't really think he will miss your business. :twocents:
His work is top notch look at all his posts of finished work on here, plus I've seen it first hand at the sportsmanship show. :tup:
If I lived closer to him and didn't already use a top notch taxi he would get my business. :hello:
He is just protecting his business from some troll who didn't do his home work before posting, or hiring him to do his mount.
I learned my lesson on my first deer mount along time ago, ask questions about the whole process they use, if they send out some work, look at the finished product they get back, etc there is never a dumb question when you are the customer! :tup:
But if your new to the taxidermy thing its pretty dang hard to know what to ask. Ive had a couple mounts done. Didnt really ask any questions. Because I had no idea. For the bull I got this year I talked to several taxis, and was able to recieve some great insight from another as to what to ask. Its really been a learning curve.
His work is top notch! Beautiful animals. But hes also dealing with the public so what he says and does is a reflection on his business. Maybe he lost more than 1 potential customer because of the way he responded to this.Maybe he lost a bunch. I hope not. But we'll never know. Somebody said that it was easy to figure out who the O.P. was refering to. I wouldnt have had a clue if not for the taxis reply. I think it would have been the same for others.
Natures Way is a highly respected business on here. Unfortunately in many peoples minds that respect has been taken down a notch. Its a shame.But from a potential customers viewpoint Some will question the wisdom of doing business with him because of the way this was handled. I honestly feel that the taxi should have kept the customer in the loop on what was going on. A 2 minute phone call could have saved a lot of grief.
I really hope this works out well for both parties. Would hate to see either of them suffer any ill will because of it!
Post by: Kuduman on December 17, 2014, 06:09:42 PM
NOT SAYING IT WAS THE CASE HERE BUT.....
I would seriously caution anyone from using a taxidermist who consigned out work for any reason especially without the clients knowledge.
Post by: Natures Way on December 17, 2014, 07:13:57 PM
Post by: BOWHUNTER45 on December 17, 2014, 07:26:04 PM
Hi, Larry L..... you could just as easily have called or come by but here we are. I do agree with you that it has been to long. when I received your bird I had a third party helping to complete some of the bird projects for me. Although every effort is made to complete projects within the time frame given some difficulties with the third party came up and your project has been delayed. At this time your bird is mounted and is drying will be completed shortly. Here is a picture of your bird, Thank you for your continued support and patience. MichealNICE JOB :tup: :tup: Like I have said many times over ...I really like your work ..that's as good as it gets right their now ! :yeah:
Post by: 6257 on December 18, 2014, 09:58:33 AM
Communication is a huge part of business (and life) and as one person said earlier, a simple call from the owner would have avoided any confusion. Additionally, had I gotten the picture posted earlier I would have been more than ok with the extended wait time because I would have been able to see the amazing project I was going to receive.
Lets leave this thread with a lesson learned on my part and on the Taxi's.
Post by: boneaddict on December 18, 2014, 10:11:46 AM