Post by: Bill W on September 29, 2015, 02:07:25 PM
Since my eyes aren't young any longer I may have to get it drilled for a scope sight.
Yeah, I know I'm slow about getting something repaired.
Post by: CP on September 29, 2015, 02:11:47 PM
Post by: Woodchuck on September 29, 2015, 02:12:34 PM
Post by: Netminder01 on September 29, 2015, 02:26:59 PM
Ruger must offer excellent customer service. I called them about a 20 year old MK2 Government Model I have that has a front sight that's slightly clocked from the day I bought it. Ruger says they will fix it for free.
Since my eyes aren't young any longer I may have to get it drilled for a scope sight.
Yeah, I know I'm slow about getting something repaired.
Nice to hear positive customer service experiences; so many nowadays from a variety of other brands seem to be poor. Thanks for posting!
Post by: Bill W on September 30, 2015, 01:17:09 PM
Post by: Mongo Hunter on September 30, 2015, 02:33:49 PM
Post by: WAnoob on September 30, 2015, 03:34:47 PM
Ruger customer service impressed me when I called them yesterday. Today was the visit to FedEx to ship my pistol out. Next day Air was my only choice...... $96.75..... ouch.
I just called Ruger as well last week, I had to send in my Mark II for work. They stated they could offer me a shipping label for $30.00 if the ones I found myself were over that. Went to Fed Ex and UPS and their lowest quote was $85.00. So I called Ruger back up and they emailed me a label and I sent them a check with the pistol.
They told me since it was over two years old I had to cover shipping costs to the factory.