Post by: BullPacs on January 09, 2016, 08:24:04 AM
I've sent in numerous scopes for repair or work and never been disappointed, or ever had to argue with them over something.
Customer service second to none!
Thanks Leupold :tup:
Post by: bobcat on January 09, 2016, 08:26:13 AM
Post by: HUNTINCOUPLE on January 09, 2016, 08:37:47 AM
Post by: BullPacs on January 09, 2016, 08:52:53 AM
Post by: bobcat on January 09, 2016, 09:10:28 AM
Post by: Biggerhammer on January 09, 2016, 04:33:20 PM
Post by: mountainman on January 09, 2016, 09:06:42 PM
Post by: thinkingman on January 09, 2016, 09:32:50 PM
Had a 30 year old 3X9 that had seen it's better day. Still worked fine, but was pretty rough around the edges and a new set of rings I tried somehow must of deformed the tube a little and the magnification ring quit turning smoothly. Though not a mechanical failure, I sent it in to see if they could fix it for me at a reasonable cost. I get a box back a few weeks later with a brand new scope... how's that for a "Thank you for your patronage!"You hear that a lot.
I've sent in numerous scopes for repair or work and never been disappointed, or ever had to argue with them over something.
Customer service second to none!
Thanks Leupold :tup:
Post by: carpsniperg2 on January 09, 2016, 09:51:46 PM
I had one eye cup fail on my Olympic binos. Sent it in and they sent me a new pair of Mojave's same power. I was kinda bummed as the binos worked great and had hunted a ton of states and even foreign countries with me. I had a lot of history with them lol.
Post by: The scout on January 09, 2016, 09:55:06 PM
Post by: Redbeard on January 09, 2016, 10:19:30 PM
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Post by: thinkingman on January 10, 2016, 06:21:10 AM
I use Leopold because I need my optics to work when I'm out on a hunting trip. Vortex super warranty does me no good with broken glass on a hunting trip.That's the same reason I don't use Leupold.
Sent from my SAMSUNG-SM-G900A using Tapatalk
I own lots of Nikon high-end glass and know nothing about their customer service.
I've heard it's good.
Post by: AWS on January 10, 2016, 01:30:16 PM
Post by: Biggerhammer on January 10, 2016, 08:36:13 PM
I use Leopold because I need my optics to work when I'm out on a hunting trip. Vortex super warranty does me no good with broken glass on a hunting trip.
Sent from my SAMSUNG-SM-G900A using Tapatalk
BINGO!!! Along with Vortex's BS excuses and excessive wait for return policy ( 3 weeks ) plus. I can send a Leupold in, have turrets installed and a reticle change and have it back in ten days or less. Vortex strokes fixing their products faults for 3 weeks plus, twice. Once is enough for me, twice closes the deal. I could care less what others shoot but I will never park another "Cotex" on a rifle of mine.
Post by: mountainman on January 10, 2016, 09:44:46 PM
I have sent back, 3-1, more Leopold over the years for customers. And true, probably more out there on guns then any other brand. Warranties are pretty even across the board...Vortex brings it up a notch for their no-fault. Leupold has always been fairly quick, on turn around as most are..I use Leopold because I need my optics to work when I'm out on a hunting trip. Vortex super warranty does me no good with broken glass on a hunting trip.That's the same reason I don't use Leupold.
Sent from my SAMSUNG-SM-G900A using Tapatalk
I own lots of Nikon high-end glass and know nothing about their customer service.
I've heard it's good.
Post by: coachcw on January 12, 2016, 05:18:49 PM
Post by: thinkingman on January 12, 2016, 08:23:04 PM
If I send them a Nikon will they send me back a leupold ?Not if you're lucky.
Post by: mountainman on January 12, 2016, 09:49:27 PM
lolIf I send them a Nikon will they send me back a leupold ?Not if you're lucky.
Post by: follow maggie on January 19, 2016, 07:55:23 PM
Post by: JakeLand on January 19, 2016, 09:45:31 PM
I use Leopold because I need my optics to work when I'm out on a hunting trip. Vortex super warranty does me no good with broken glass on a hunting trip.That's the same reason I don't use Leupold.
Sent from my SAMSUNG-SM-G900A using Tapatalk
I own lots of Nikon high-end glass and know nothing about their customer service.
I've heard it's good.
I had to send in one which I broke from a fall and I had it back in about 2 1/2 weeks good as new no has hassle or questions
Post by: Mxracer532 on January 19, 2016, 10:04:31 PM
I use Leopold because I need my optics to work when I'm out on a hunting trip. Vortex super warranty does me no good with broken glass on a hunting trip.That's the same reason I don't use Leupold.
Sent from my SAMSUNG-SM-G900A using Tapatalk
I own lots of Nikon high-end glass and know nothing about their customer service.
I've heard it's good.
My sister bought a Nikon Monarch 6.5-20x50 and IMO its a pile of crap! My dad also has a pair of Monarch binos and my cheap Vortex Diamond backs are every bit as good. As for the wait on Vortex, my brother had a minor issue with his binos and took them back to sportsmans and they just traded him out a set.
Post by: grundy53 on January 19, 2016, 10:19:28 PM
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Post by: Jonathan_S on January 20, 2016, 12:40:44 PM
Vortex isn't a cult...it's a stellar company. So is Leupold.
Post by: mountainman on January 20, 2016, 01:26:15 PM
It's funny how quickly it happened too. They are both awesome companies, Vortex and Leopold (Nikon too if that's what you're into):tup:
Vortex isn't a cult...it's a stellar company. So is Leupold.
Post by: grundy53 on January 20, 2016, 01:57:56 PM
It's funny how quickly it happened too. They are both awesome companies, Vortex and Leopold (Nikon too if that's what you're into)Exactly!
Vortex isn't a cult...it's a stellar company. So is Leupold.
Sent from my E6782 using Tapatalk
Post by: JDHasty on January 20, 2016, 03:08:02 PM
It's funny how quickly it happened too. They are both awesome companies, Vortex and Leopold (Nikon too if that's what you're into)
Vortex isn't a cult...it's a stellar company. So is Leupold.
In my experience, and it is considerable, I used to manage the largest volume retail hunting/shooting sports counter in the south Puget Sound: Leupold, Vortex & Swarovski cannot be beat, most others are pretty darn good and a few are just not in the same league. Leupold has been the gold standard for the longest though. As for those who are not in the same class, we really don't need to concern ourselves with them - they are not really something anyone who is serious would consider owning in the first place.