Hunting Washington Forum

Equipment & Gear => Scopes and Optics => Topic started by: Falcon on August 12, 2017, 09:37:56 AM

Title: swaro spotter problem
Post by: Falcon on August 12, 2017, 09:37:56 AM: Just pulled out my spotter and found out the magnification adjustment is locked up. Weirdest thing in the world because it wasn't dropped or anything. I emailed the company and they said just send it in.
i can do that, but its expensive and a hassle. Has this happened to anyone else, and what is the fix if any?

Thanks,

Bryan
Title: Re: swaro spotter problem
Post by: Bob33 on August 12, 2017, 10:20:37 AM: I'd send it to Swarovski. For the cost of shipping you will have it repaired correctly. :twocents:
Title: Re: swaro spotter problem
Post by: huntnphool on August 17, 2017, 09:24:25 AM: Just send it back Bryan, they will go through and make it like new again, pretty good company to deal with. :tup:

Post up what the issue was.
Title: Re: swaro spotter problem
Post by: 2MANY on August 17, 2017, 10:02:18 AM: They will get you hooked up.
Their customer service is awesome.

If you have any problems at all or are not satisfied 100% contact Pam.
She WILL get it done!!!

SWAROVSKI OPTIK NA LTD
Pam Sullivan
Administrative Coordinator, Warranty/Repair
2 Slater Road
Cranston, RI 02920
Tel. 401-734-1800 x2966
Tel. 800-426-3089 x2966
Fax 401-734-5882
Pamela.Sullivan@swarovskioptik.us
WWW.SWAROVSKIOPTIK.COM
Title: Re: swaro spotter problem
Post by: huntnphool on August 17, 2017, 11:32:02 PM: And if you need one before you get yours back, you know you can always borrow mine. ;)
Title: Re: swaro spotter problem
Post by: Falcon on August 21, 2017, 11:29:16 AM: Quote from: 2MANY on August 17, 2017, 10:02:18 AM
They will get you hooked up.
Their customer service is awesome.

If you have any problems at all or are not satisfied 100% contact Pam.
She WILL get it done!!!

SWAROVSKI OPTIK NA LTD
Pam Sullivan
Administrative Coordinator, Warranty/Repair
2 Slater Road

Thanks. Just mailed it in. I know they will turn it fast. Need it for a moose hunt in NE Washington :drool:
Cranston, RI 02920
Tel. 401-734-1800 x2966
Tel. 800-426-3089 x2966
Fax 401-734-5882
Pamela.Sullivan@swarovskioptik.us
WWW.SWAROVSKIOPTIK.COM
Title: Re: swaro spotter problem
Post by: Falcon on August 21, 2017, 11:33:57 AM: Quote from: huntnphool on August 17, 2017, 11:32:02 PM
And if you need one before you get yours back, you know you can always borrow mine. ;)

Thanks Rob. Nothing better than glassing for moose with Swaro glass :tup:
Title: Re: swaro spotter problem
Post by: Falcon on August 21, 2017, 11:35:10 AM: Quote from: Bob33 on August 12, 2017, 10:20:37 AM
I'd send it to Swarovski. For the cost of shipping you will have it repaired correctly. :twocents:

Bob: Good advice. Done :tup: