Post by: backwoods_boy on May 04, 2011, 09:54:13 AM
:dunno:
Post by: h20hunter on May 04, 2011, 09:57:22 AM
Kidding......I went in once recently to chat with D-Rock and say hello. Looks like they have a small selection of bows but just about anything and everything else you need. They have a good looking "pro-shop" that you can tell is run by archers who hunt, not just somebody sitting behind a desk. For my needs this is now my first stop shop.
Post by: Houndhunter on May 04, 2011, 10:00:14 AM
Post by: backwoods_boy on May 04, 2011, 10:00:52 AM
never been there and just found out they are about 5 block from my new job. very handy.
thanks
Post by: h20hunter on May 04, 2011, 10:03:14 AM
Post by: backwoods_boy on May 04, 2011, 10:04:53 AM
its funny when you go to montana they are like AM/PM's on every corner.
here there is only a few in the whole state.
Post by: h20hunter on May 04, 2011, 10:10:21 AM
Post by: Armadillo on May 04, 2011, 10:32:05 AM
Correct me here if I'm wrong but the next closest archery shop in Nock Point in Mountlake Terrace.
I live in terrace, I thought they closed? am i wrong?
Post by: jackelope on May 04, 2011, 10:38:31 AM
Correct me here if I'm wrong but the next closest archery shop in Nock Point in Mountlake Terrace.
I live in terrace, I thought they closed? am i wrong?
The Nock Point relocated...just off 99 south a little ways. I think it's south anyway of where they were. I've been to the new shop 1 time and they were closed. Much bigger new shop.
Post by: jackelope on May 04, 2011, 10:39:45 AM
Post by: h20hunter on May 04, 2011, 10:42:39 AM
Post by: dirty24d on May 04, 2011, 11:08:12 AM
He bought a used hoyt bow and stabilizer at van winkles and the stabilizer wasnt working well with the bow so be brought it back and they gave him a hard time about returns....
But i've never been so i just going off what he said...
Post by: addicted on May 04, 2011, 11:12:06 AM
Post by: WSU on May 04, 2011, 11:17:06 AM
Post by: addicted on May 04, 2011, 11:32:27 AM
Post by: D-Rock425 on May 04, 2011, 11:42:50 AM
Post by: yakimarcher on May 04, 2011, 11:56:18 AM
Post by: Buckmark on May 04, 2011, 11:57:10 AM
One of the WORST ever customer service experinces or should i say complete lack thereof i have ever had was at van winkles archery.
I do not and will not recommmend them to anyone for anything.
If you are one of there "friends" or good ole boys, or just plinked down money for a bow then they love you, other than that you dont exist, your moneys no good (must not be because they dont talk to you, even acknowledge your in the shop.)
I work in a customer service business, and have my whole life, i have no idea who the 2 guys were working the day i went in there, but if i owned the place i would have let both of them go. Even worse for van winkles was Ladybuckmark was with me and she also would not recommend them to anyone.....
I am actually an easy person to please, and loyal to businesses that treat me well, will even support a business that may not have the best price but the service makes all the difference to me...
Sorry but i would shop a different archery shop than van winkles....
Post by: yakimarcher on May 04, 2011, 12:06:03 PM
Post by: kckrawler on May 04, 2011, 12:21:47 PM
But, I recently had a bow set up at Riverside Archery in Mt. Vernon. The owner seemed very knowledgeable and was extremely helpful...worth the trip :twocents:
Post by: D-Rock425 on May 04, 2011, 12:35:03 PM
Post by: poopooheaddad on May 04, 2011, 12:43:10 PM
Post by: h2ofowlr on May 04, 2011, 01:05:28 PM
Post by: D-Rock425 on May 04, 2011, 01:07:19 PM
Post by: jackelope on May 04, 2011, 01:15:21 PM
I knew customer service would come up. Looks like I owe two @ss kickings down there now.
There's nothing more important when it comes to retaining customers.
Post by: h20hunter on May 04, 2011, 01:17:32 PM
Post by: jackelope on May 04, 2011, 01:19:42 PM
Post by: carpsniperg2 on May 04, 2011, 01:21:50 PM
Very true. Also, I only went in because D-Rock gives away a free dozen arrows of your choice as a first time customer!
Now every one will be going there :chuckle: they will buy a pack of field points to get there free dz arrows :chuckle: Man I might just drive the 300 miles for that kind of deal :chuckle:
Post by: D-Rock425 on May 04, 2011, 01:22:34 PM
Very true. Also, I only went in because D-Rock gives away a free dozen arrows of your choice as a first time customer!wait a minute I don't give anything away. I don't even work there I just volunteer to cover now and then.
Post by: Button Nubbs on May 04, 2011, 01:27:47 PM
Riverside - great
Nock point - meh
Van winkles - meh (sometimes good sometimes bad)
Save your self the headache and invest into the tools and learning how to do the stuff yourself. Buy over the internet save money and be proud of a job you know is done right.
:twocents:
Post by: grundy53 on May 04, 2011, 01:28:45 PM
what really sucks is that the nock point isn't much better, although the guy who used to run it is really knowledgeable, when i was a kid I used to take the bus from mukilteo to the nock point when they were still at the gun range right off the freeway and piss away all of my paper route money, but the guy who runs the place was always put off by my presence. good thing for e-bay and mail order or people in Snohomish county would be screwed.
I actually have eprerianced exactly the opposite from The Nock Point. I've found them to be very helpful and they had great customer service.
Post by: jackelope on May 04, 2011, 01:29:58 PM
what really sucks is that the nock point isn't much better, although the guy who used to run it is really knowledgeable, when i was a kid I used to take the bus from mukilteo to the nock point when they were still at the gun range right off the freeway and piss away all of my paper route money, but the guy who runs the place was always put off by my presence. good thing for e-bay and mail order or people in Snohomish county would be screwed.
I actually have eprerianced exactly the opposite from The Nock Point. I've found them to be very helpful and they had great customer service.
Ditto...as a complete newbie with a POS bow I didn't buy from them...probably been there 5 times in the last couple years, nothing but good from those guys.
Post by: h20hunter on May 04, 2011, 01:30:33 PM
The furniture shop will even let you use the leather couches a back stops to test the bows they offer.
Just tell them D-Rock said so!
All kidding aside customer service is very important. Hopefully people will get issues resolved and/or find a good "home" shop.
Post by: carpsniperg2 on May 04, 2011, 01:35:22 PM
Post by: D-Rock425 on May 04, 2011, 02:21:58 PM
Post by: carpsniperg2 on May 04, 2011, 02:29:44 PM
Just tell them to take it out of my volunteer work wages.
In that case I will take a dz Aramid KV's 350's. :chuckle:
Post by: D-Rock425 on May 04, 2011, 03:01:09 PM
don't have any of those all out of stock.Just tell them to take it out of my volunteer work wages.
In that case I will take a dz Aramid KV's 350's. :chuckle:
Post by: carpsniperg2 on May 04, 2011, 03:05:54 PM
I didn't even buy field tips. Yep, a free dozen......CUT & TUNED even! Your choice even special orders.
The furniture shop will even let you use the leather couches a back stops to test the bows they offer.
Just tell them D-Rock said so!
All kidding aside customer service is very important. Hopefully people will get issues resolved and/or find a good "home" shop.
Hey now the add said you could special order them :chuckle:
Post by: Special T on May 04, 2011, 03:12:59 PM
Post by: woodswalker on May 04, 2011, 04:08:38 PM
I'm still looking for somewhere to get arrows for each of us.
Post by: D-Rock425 on May 04, 2011, 04:38:30 PM
This is second hand, but.... From my understanding Its a family business. The father had a small archery shop and the wife a funature shop. As time went by the archey shop got bigger. I think the son is trying to work/take care of the business. I'm sure there is some family friction that causes havock, not unlike many ohter family businesses. :twocents:you got most of it right. John is Bobs grandson. Bob owns it and john does the bow work.
Post by: Button Nubbs on May 04, 2011, 05:02:44 PM
Post by: 3Under on May 04, 2011, 05:35:12 PM
I'll have to admit that my first time in there was less than stellar, mentioned a friend's bow and her needing arrows and i got 'she needs a new bow' and he was very difficult to get off that track. She shoots longbow, usually cedar arrows with either field or broadheads. I am working with a recurve...I'm surprised he could even SEE me after that with the long looks down the nose.
I'm still looking for somewhere to get arrows for each of us.
Haven't been to Van Winkles', but this has been my experience at most local shops when looking for traditional gear/supplies... always get a "you should buy a compound" response. It's understandable, though - not as many gadgets for stick flingers to purchase, so the business case isn't there for a small outfit to cater to the traditional croud. I do tend to spend a lot on arrows, though...
I've had good experiences with Riverside, despite limited traditional supplies. Pretty good folks there.
Post by: D-Rock425 on May 04, 2011, 05:41:15 PM
Post by: Button Nubbs on May 04, 2011, 05:46:54 PM
Post by: D-Rock425 on May 04, 2011, 06:08:44 PM
Post by: Ironhead on May 04, 2011, 06:40:30 PM
Steve
Post by: D-Rock425 on May 04, 2011, 07:48:33 PM
Post by: Ironhead on May 04, 2011, 08:17:20 PM
Post by: D-Rock425 on May 04, 2011, 08:25:12 PM
Post by: ridgefire on May 04, 2011, 08:27:14 PM
Post by: OSCAR1987 on May 04, 2011, 08:51:38 PM
However, I had a persistent problem with my Martin Sabre and ended up going to Gary at Riverside. He was a master mechanic when it came to figuring the problem out. He figured out that my peep was too low and draw set too short. Slapped on a new cam module, moved the peep and had me shooting better than I ever have. He watched me shoot and made a few more adjustments. I gained 20 FPS and 20 yd groups that touched!
Time spent = an hour...Charged $11.00
need I say more?
Riverside Rocks! :rockin:
Post by: Special T on May 04, 2011, 10:31:27 PM
Post by: addicted on May 05, 2011, 01:54:13 AM
Post by: dirty24d on May 05, 2011, 06:18:14 AM
Post by: Skyvalhunter on May 05, 2011, 06:22:46 AM
Post by: h2ofowlr on May 05, 2011, 07:15:01 AM
I had a very good experience with the wholesale sports store in Burlington, the young people are very nice to talk to, helpful and friendly. I get my cheap deals on Gold tips there and they do fine with basics.I would pay a little extra to go to Riverside. I have been in Wholesale sports and watched the individuals in the archery shop on several occasions. They are young and just lack the experience that Gary has. They get you set up with the equipment, but that’s as far as it goes. Tuning the bow is another art for many. Gary has helped by standing over my shoulder making sure all the basic form is good then make corrections to the bow, knocking point, drop away, etc. Very helpful. You can save a little else where probably, but I don’t mind spending a little extra for all the help he provides.
However, I had a persistent problem with my Martin Sabre and ended up going to Gary at Riverside. He was a master mechanic when it came to figuring the problem out. He figured out that my peep was too low and draw set too short. Slapped on a new cam module, moved the peep and had me shooting better than I ever have. He watched me shoot and made a few more adjustments. I gained 20 FPS and 20 yd groups that touched!
Time spent = an hour...Charged $11.00
need I say more?
Riverside Rocks! :rockin:
Post by: jackelope on May 05, 2011, 07:22:50 AM
:dunno:
Post by: Special T on May 05, 2011, 09:12:58 AM
Law of business, pick any 2, Low price, Great service, Great quality. You won't find all three ANYWHERE!
How many times have you tried to "Save" a few bucks? I know i have and all I ended up doing was making my self mad, adn buring the difference up in fuel or my Mistakes. :twocents:
Post by: Buckmark on May 05, 2011, 10:02:43 AM
GOOD - CHEAP - FAST
You can pick any two
GOOD service CHEAP won't be FAST
GOOD service FAST won't be CHEAP
FAST service CHEAP won't be GOOD
Post by: h2ofowlr on May 05, 2011, 10:24:18 AM
We offer three kinds of service:
GOOD - CHEAP - FAST
You can pick any two
GOOD service CHEAP won't be FAST
GOOD service FAST won't be CHEAP
FAST service CHEAP won't be GOOD
No lie. :chuckle:
Post by: yakimarcher on May 05, 2011, 12:11:35 PM
I've pretty much had the same experiences as the rest.
Riverside - great
Nock point - meh
Van winkles - meh (sometimes good sometimes bad)
Save your self the headache and invest into the tools and learning how to do the stuff yourself. Buy over the internet save money and be proud of a job you know is done right.
:twocents:
You can save money by purchasing online and learning how to work on it yourself, but it's good to support small business so i would, in alot situations, go to an archery shop, it just sucks that people from snohomish county have to go to Mt. Vernon to get good service.
Post by: Button Nubbs on May 05, 2011, 01:22:31 PM
Post by: steeleywhopper on May 05, 2011, 06:39:32 PM
i myself would not spend a penny at van winkles strictly because of the customer service they have there. i have been in there several times now to look/buy stuff and never had the dude behind the counter even acknowledge that i was in the shop, maybe i didnt look like i was rich enough for his likings :dunno: anyways, i do all of my business at the nock point, bill has always been great to me so no reason to go elsewhere. if the nock point closes at any time i will def. be taking my business to gary up at riverside, only reason i dont go there more is because he is so far from monroe. the nock point is kind of geared more towards the shooting side of archery and riverside seems to be geared more for the hunting side.I had the same experience as this both times I went to Van Winkles. I steer everyone I know away from them. The kid working there kills that business hands down. Riverside gets my vote. Oh yea, I live 10 minutes from VanWinkles and I will drive to Mt. Vernon.
Post by: Malardman on May 10, 2011, 09:17:52 PM
Post by: backwoods_boy on May 11, 2011, 11:54:08 AM
they are handy to my new job so i will go back there for all of my needs.
Post by: romaknows on May 28, 2011, 04:08:28 PM