I used to shop at Cabelas and was a regular customer for years. There CS policies must have changed, I bought VHF for the boat brought it into Lacey with sales slip. CS rep said it was beyond beyond return period ( within a couple of weeks). I explained I only wanted to exchange for the same and not get something different... It was a no go, SOL. I went to the department and spoke with the associate asked if they had many returned and explained my issue. He said, buy a new one and put the old one in the box and return it. but I went internet purchased and now use Cabelas only when I have little choice.