Free: Contests & Raffles.
Here's the thing, part of running a business is customer service. If you can't provide simple customer service, then you should probably consider doing something else for living. So what if her quality is amazing? There are several taxidermist out there that do great work and provide great customer service as well. It's not too much to ask to provide status updates or be honest about delays. Sounds like you've made several attempts to reach her and you are getting blown off. So that tells me she doesn't give a darn or that something else may be up and she's scrambling to come up with a good reason/excuse. Sorry but 2 1/2 years is a long time to be waiting. And telling someone you are going to send pictures and not following through is BS. That was a few months ago too. At this point I'd say you have two options, sit it out and wait not knowing when you'll ever see your bear, or going to get what hopefully is left of it and taking her to small claims court to recoup your money. Hopefully it doesn't come to options two, but sounds like you might not have much of an option if she won't respond. Interesting note too that she is on her constantly and has yet to reply or reach out to you directly. Good luck buddy!
In Wyoming I believe it's the law that the taxidermist has to have your animal back to you in 365 days.
Hello out there to Michelle Nelson. I've been trying to get a hold of you. You've told myself and others to not call you which I haven't as you said you don't have time to answer the phone. I also stopped sending you emails as you said you never get them and that it must have gotten lost with junk mail. You told me the best way to reach you was through this website by shooting you a PM. Well I tried that too and still no response back.
Hello out there to Michelle Nelson. I've been trying to get a hold of you. You've told myself and others to not call you which I haven't as you said you don't have time to answer the phone. I also stopped sending you emails as you said you never get them and that it must have gotten lost with junk mail. You told me the best way to reach you was through this website by shooting you a PM. Well I tried that too and still no response back.You've had my bear now for 2 1/2 years and all I've asked of you was to send me any pictures of progress on the bear and I have not received any to date. You sent me a PM on here stating you sent me some about 2 months ago through email and asked me if I received them. I replied right back to you stating I did not get anything and asked that you please try and resend. I've sent 2 more PM's since that 1st reply asking for any updates and have not gotten a response back from you? I've seen you logging in and out everyday on this website and replying to others posts. Not sure why You haven't made the time to reply to me.Last time we spoke over the phone was on August 14th opening day of bear of 2012. I was anxious to get an update and you told me you were taking it out of the freezer to start work on it in the next two weeks. I figured I should be able to get a picture by December of any progress as your shop is so far out there just to drop by and check it out. I don't feel that it's too much to ask of you for a picture 2 1/2 years into it now.I think that waiting for a picture is just not going to happen and I'd like to swing by your shop this Sunday around noon to check out my mount and the progress on it.I did not want to post this for the public eye to see but I don't know what else to do. All forms of reaching out to you have not worked.See you Sunday!
Quote from: Got Deer? on February 08, 2013, 08:23:24 PMHello out there to Michelle Nelson. I've been trying to get a hold of you. You've told myself and others to not call you which I haven't as you said you don't have time to answer the phone. I also stopped sending you emails as you said you never get them and that it must have gotten lost with junk mail. You told me the best way to reach you was through this website by shooting you a PM. Well I tried that too and still no response back.Lets clarify some things first of all. I have NEVER told any of my customers not to call me. . . . EVER! I have also NEVER said I am to busy to answer phone calls in the maner you are suggesting. . . EVER!I have told customers that when I am working in the shop and they call and don't get an answer that I am either on the other line, have a customer in the shop, in the middle of working on something that needs my concentration, or up to my elbows in a raw cape with blood all over my hands and don't have time to get it cleaned off in time before the phone quits ringing and it goes to voice mail. If the phone rings and I can't get to it, or don't hear it and the person calling doesn't leave a message than I am not cold calling that number back. If it wasn't important enough to leave a message than it probably wasn't important enough for me to call it back. Why? Because roughly 70% of the calls I get that don't leave a message are Telamarketers. YES, before someone asks I am on the do not call list.As for E-mails. Hotmail has been a PITA these last several months. I have not recieve a lot of E-mails sent to me and E-mails that I have sent have not made it to the individual I have sent them to. Email's that were (in the past) going in to my inbox were now going into my junk box which I usually don't check and they delete themselves I believe after a certain amount of time. So I never saw them. I have had quite a few customers come to me about either not getting an e-mail from me or me not responding to one they sent. I have tried making changes to my E-mail and things have gotten much better but I am still finding customer e-mails in my junk box weekly.I have tried sending pictures to your E-mail 2x. The pictures are on my phone. I have tried texting them from my phone directly to your E-mail. I have never had a problem texting pictures from my phone to my E-mail so I am not sure why you did not get them. Are they going into your Junk box? or could a fire wall be blocking the them?I will not be home Sunday. Sundays are my day off once there are no open hunting seasons. I have plans with my husband that day.
Quote from: Michelle_Nelson on February 09, 2013, 11:09:17 AMQuote from: Got Deer? on February 08, 2013, 08:23:24 PMHello out there to Michelle Nelson. I've been trying to get a hold of you. You've told myself and others to not call you which I haven't as you said you don't have time to answer the phone. I also stopped sending you emails as you said you never get them and that it must have gotten lost with junk mail. You told me the best way to reach you was through this website by shooting you a PM. Well I tried that too and still no response back.I have tried sending pictures to your E-mail 2x. The pictures are on my phone. I have tried texting them from my phone directly to your E-mail. I have never had a problem texting pictures from my phone to my E-mail so I am not sure why you did not get them. Are they going into your Junk box? or could a fire wall be blocking the them? All understandable to a point, however you didnt address his mention of PMing you through HuntWa....which from the sounds of it was his primary way to get ahold of you....which would make sense with your being a Mod and on here quite a bit.
Quote from: Got Deer? on February 08, 2013, 08:23:24 PMHello out there to Michelle Nelson. I've been trying to get a hold of you. You've told myself and others to not call you which I haven't as you said you don't have time to answer the phone. I also stopped sending you emails as you said you never get them and that it must have gotten lost with junk mail. You told me the best way to reach you was through this website by shooting you a PM. Well I tried that too and still no response back.I have tried sending pictures to your E-mail 2x. The pictures are on my phone. I have tried texting them from my phone directly to your E-mail. I have never had a problem texting pictures from my phone to my E-mail so I am not sure why you did not get them. Are they going into your Junk box? or could a fire wall be blocking the them?
