Is it worth contacting remington?

[syoungs]

I have a remington 11-87, that I like ok, I dont love it, I regret buying it actually, the finish is almost non-existant, it rusts up sitting in a dry room, it shoots ok, but not like I would expect for the price, my dads old 870 and my newer 870 (after some work to make reliable) both outshoot it, Ive only patterned it a few times, need to get out and see whats going on with the pattern.
 
I have owned the gun for 3 years now, but only used it 1/2 a dozen times, and had a few jams and hangups when cycling the next shell, its happend with 2 3/4 and with 3' shells.  the finish really has me irked, wish I would have done my research a little better before I bought. Is it worth contacting remington about the finish quality and random failure to feed, or are they going to tell me to kick rocks based on the fact its 3 years old and give me the run around on how they are not responsible?

thanks

[CP]

If Remington fixed all its flaws would it be a gun that you enjoy using?  If not sell it and move on.  There are a lot of quality shotguns out there and life is too short to shoot a clunker.

[baker5150]

I had an 11-87 that had ejection problems.  The brass on the cheaper shells wasn't long enough and they swelled in the barrel causing a jam.  I just couldn't get used to it so I went back to the 870.

[Johnb317]

If you plan on keeping it there is nothing lost by reaching out to Remington.
The finish you can always play with and customize, the cycling problem is a separate issue. 
I'd call or drop an email/snail mail, and would be nice about it. 

[turkeyfeather]

Sounds like you didn't really want the gun to begin with. If that's the case then having the issues fixed likely isn't make you really any happier with it. I would send it on it's way and get what you really want. 

[h20hunter]

Sell it somewhere other than on here and move on.

[pianoman9701]

Contact Remington with your complaints. You have nothing to lose. I suggest you use snail mail. Letters get many times the attention of emails, as no one takes the time to send them anymore and anyone who wakes up with a bug up their butt can fire off an email in 15 seconds.

[Biggerhammer]

It makes me wonder why you still have?

[syoungs]

RemingtonI do like the gun, and wanted one for years before I finally got mine its all low dollar fixes to make the gun reliable, I guess I just can't shake the sour taste Remington has left, I own 4 other Remington guns, but don't think I'll buy another till their quality gets a more proven track record.

I'm gonna send a letter and see what they say.

[dscubame]

I looked at some gun forums and it looks like there are many unsatisfied folks with this model with similar issues.  That sucks.  Remington should be better than that.

[EDT]

If you plan on keeping it there is nothing lost by reaching out to Remington.
The finish you can always play with and customize, the cycling problem is a separate issue. 
I'd call or drop an email/snail mail, and would be nice about it.

"be nice about it" is good advice.  It will get you a long way.

[syoungs]

trashingso after a good cleaning, deep scrubbing the barrel, and the receiver, as well as trashing the duck over decoy and the modified choke the gun came with,its a shooter. I put in a factory modified from mmy 870, and went 23 out of 25 shooting clays.the pattern was almost non existent with the other 2 chokes. still not perfect, but usable. I may go with a brileys set before long.

as far as the finish goes, the guns hanging in my back yard with a fresh coat of krylon on it.

I was so close to buying a mossy 935 today to. local place had one on sale for 530$, I read a prettykixrdbsg of reviews and hesitated, glad I did now that the Remington is working.