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Probably not what you wanted to hear
I bought a couple of their smaller truth cams last year and one didn't work right out of the box. They ended up replacing it with the blackout. It did seem to eat the batteries faster than my little ones. My blackout is way too sensitive though. It takes thousands of pictures of nothing even though I have the sensitivity supposedly turned down to least sensitive. I would send yours back and get something different. I don't think they will take mine back.
I have ran my new Primos camera for 3 weeks now. It is the 7.0 megapixal truth cam blackout. I have now put 2 sets of 4 NEW "D" batteries. They last one week and then when it gets to about 50% my batteries go dead and the cam shuts off. I used Duracell, this time Energizer. I am about to call Primos, but wanted to check to see if I am doing something wrong, has anyone else had the same issue? Am I doing something wrong?
Oh, and the only thing I can think of that you might try before sending it back, is to try a different sd card. Some cameras are picky and certain brands or types of cards can cause issues like you are having.