Nikon Customer Service

[bman940]

You will not need a receipt to have repairs done.


Nikon No-Fault Repair/Replacement Policy
for Binoculars, Spotting Scopes, Fieldscopes
Nikon is dedicated to quality, performance and total customer satisfaction. If your Nikon Binocular, Spotting Scope or Fieldscope requires service or repair not covered by our 25-Year Limited Warranty, Nikon will repair or replace it (even if it was your fault) for just $10, plus return shipping and handling.
Excludes EDG VR, StabilEyes, Laser Rangefinders and Spotting Scope/Fieldscope eyepieces.

[Blacktail Sniper]

Thanks!   

[scout/sniper]

Love Nikon service. 
I sent in the digital sight and camera controller for my biological microscope.
I was the second owner, didn't matter. Repaired at no cost and no problems since.

[Boss .300 winmag]

Thanks!   

 

[atc250r18]

I better get on sending in my 8x42 monarchs!!

Me too, eye piece broke.

Makes three of us. Broken eye piece

Mine to, that makes for.   I sent mine of in February, they only took 4 weeks.  They replaced the eye pieces and fixed "impact damage", I wish they would have sent me new ones, these are 6 years old and are still clearer than the Bushnell elites that I got for my b-day this year, too bad they don't shed water like the rain guard Bushnell's.

Sent from my DROID RAZR using Tapatalk 2

[huntnphool]

Great to hear Nikon CS took good care of you. Just to give you an idea of how they went above and beyond to make you happy, the warranty on Rangefinder's is 1 year.

Bart

No doubt Bart, I really didn't expect anything other than helping me get it repaired.

There have been a few occasions when I was sure I was going to need to send in a rifle scope, having had the rifle fall over onto the scope a few times in the field, only to be happily surprised that even with the hard impacts (my fault) they are still performing perfectly.

Great products and even better customer service.

[scout/sniper]

I bought a Nikon Coyote for my 300 Winmag this year.
I chose it because it was a Nikon and my experience with their Customer Service.
Well done Nikon!

[Boss .300 winmag]

I better get on sending in my 8x42 monarchs!!

Me too, eye piece broke.

They replaced both eye pieces, only though one was broken. 

[bman940]

Great to hear you got what you needed and more.
Hate to hear that turn around time for some is 4 weeks, always at the mercy of item's being in-stock.
As always, if I can help drop me a note. I'm usually very good about getting back in touch with guy's very quickly.
bart

[Dick in the Dirt]

Yup, Nikon service is the best.Fixed my camera for free when it was past warranty.

[Bean Counter]

I think the optics in Vortex are junk, too