Michelle Nelson rugging "Beware"

[stevemiller]

It's to have felt sewn around the edge of a rug, wholesale ruggers do this, ie: Michelle Nelson rugging.  trust me, I have plenty of work Steve. Nice try though,

Nice try? wasnt trying anything, you are. if you cant do a job dont take it on.Isnt that what you are saying here about Michelle?

you realize lots of taxi's use ruggers, and tanneries, and other outside aka outsourcing?  if you dont know this I suggest you step back and study a bit.  I know some of the best taxi's out there outsource components of their work because their time is valuable and their skill in finish work is what is being paid for not their skill in tanning or sewing or even gluing and stretching.

Yes, I do know this.  I guess I wasnt clear with everyone posting quickly.What I was saying is why did he send this out to have done to Michelle?He has been in business since 2009 who was doing this for him before and why now did he need to send it to Michelle?Maybe probs. with others,IE him not wanting to pay the return shipping,dont know he never responded to my question,Who did it before?

[GurrCentral]

I know a lot of taxi'a use tanneries all I'm saying is they better tell me they do and what tannery they are using so I can research everybody involved. Otherwise I am going to be very upset and I will let them know and they will never see another product from me.

You may want to work up a list of questions to ask based on what type of work you are having done.

Some will take your bird/fish/rug and send it to some one who specializes in that work and then the original taxi will do the finish work.

Most will not tell you this is being done and most customers won't know the difference.

He should get the info on who makes the eyes, the form, the adhesive's.  I wonder if he knows who cut the wood that a pedestal was made out of.
What about the grocery store and that jar of mustard.  Can't have a jar of mustard without knowing who made it.
Man, it must be difficult going thru life being so in control of everything in your world.   

  My thoughts exactly!! 

[Michelle_Nelson]

He has had several people doing them for him off and on I believe.  One of the people that was doing them for him was another Lady here in WA that does or did wholesale rug work.  I don't know her though.  There has been atleast 1 if not 2 ruggers in AK that he has had do some.  This is what I was told by him. 

[KFhunter]

I really hope you get a handle on this stuff Michelle, everyone say's your work is great.  Just need to fix the business side of things.

[runamuk]

I know a lot of taxi'a use tanneries all I'm saying is they better tell me they do and what tannery they are using so I can research everybody involved. Otherwise I am going to be very upset and I will let them know and they will never see another product from me.

You may want to work up a list of questions to ask based on what type of work you are having done.

Some will take your bird/fish/rug and send it to some one who specializes in that work and then the original taxi will do the finish work.

Most will not tell you this is being done and most customers won't know the difference.

kinda like asking who made your engine components where they were assembled and on and on.... how about going to a restaurant and asking about the beef back to say origin...which bloodlines, what they ate how they lived method of kill and length of hang who did it and on and on?  does anyone ask that 

[stevemiller]

sorry but your comparison to what he said is way out there.

[6haase6]

I know a lot of taxi'a use tanneries all I'm saying is they better tell me they do and what tannery they are using so I can research everybody involved. Otherwise I am going to be very upset and I will let them know and they will never see another product from me.

You may want to work up a list of questions to ask based on what type of work you are having done.

Some will take your bird/fish/rug and send it to some one who specializes in that work and then the original taxi will do the finish work.

Most will not tell you this is being done and most customers won't know the difference.

He should get the info on who makes the eyes, the form, the adhesive's.  I wonder if he knows who cut the wood that a pedestal was made out of.
What about the grocery store and that jar of mustard.  Can't have a jar of mustard without knowing who made it.
Man, it must be difficult going thru life being so in control of everything in your world.   

I actually do know where my taxi gets his supplies from. Idk to me seems like a no brainer to ask where or who is going to be handling your stuff. You guys can bash me all you want but you won't ever see me up here cry about getting shafted on work I had done on anything I own. Just saying do your homework.

[Duffer]

Interesting side topic about subcontracting.

I don't see anything wrong with knowing who and what work your primary business is subbing to but ultimately it shouldn't matter. The primary business is personally responsible for the quality of their sub'd out work.

If, heaven forbid, a Boeing A/P falls out of the sky do you think they can stand in front of their customers and the world and point the finger at their subcontracted engine manufacturer? I don't think so.  Only our President does can get away with that crap! 

I have a friend who does 'Full Service' custom auto restorations. His bill is seldom under 100K for a complete job (which is why I do my own!) but he doesn't do everything himself. He can't. Not enough equipment, room or skill. For instance he sends work out to a painter/shop for body & paint. Ya know what happens if it comes back less than perfect? It goes BACK TO THE PAINTER to fix it! Too many goofs and he just finds another painter.

When the customer finally comes to pick up his masterpiece it has to be perfect because my friend's reputation is on the line for future work. If I sent a project to him, I wouldn't feel the need to ask him who is doing the paint cuz I don't care. When I pick it up it will be perfect. Period.

Sorry for the Hyjack.  Back to your regularly scheduled programming

[rasbo]

the guy I use does his own tanning,so it works out well for me,still a long wait as he is very busy...when one is at the mercy of others it can be tough at times..BUT!!!!!simple communication is a must,paramount in fact..some clients are just a pain in the butt also..

[LittleJohn]

SOOOOOO, does she have his stuff finished or not? Sounds like she has shipped one lynx? Haven't really heard an explanation yet?

[haugenna]

Tag

[Michelle_Nelson]

Both of his Rugs were completed by Feb 11, 2014.

[rasbo]

Both of his Rugs were completed by Feb 11, 2014.

sunds like he needs to pony up the postal fees and be done

[Knocker of rocks]

Interesting side topic about subcontracting.

I don't see anything wrong with knowing who and what work your primary business is subbing to but ultimately it shouldn't matter. The primary business is personally responsible for the quality of their sub'd out work..................

I have a friend who does 'Full Service' custom auto restorations. His bill is seldom under 100K for a complete job (which is why I do my own!) but he doesn't do everything himself. He can't. Not enough equipment, room or skill. For instance he sends work out to a painter/shop for body & paint. Ya know what happens if it comes back less than perfect? It goes BACK TO THE PAINTER to fix it! Too many goofs and he just finds another painter.

I agree that it is reasonable for some sub-contracting/out sourcing to go on.  Michelle has stated here that she is now outsourcing skulls to a beetle'er, which reduces the smell and floor space in her garage.  Makes sense to me.

My only points I would make to Michelle are two:

1) Write a clear and comprehensive scope of work for each order received, including allowances for shipping and storage.  Point out and clarify changes and shortages immediately.   This certainly may have helped in this situation.

2) The book is still being written on how companies need to respond to allegations on the net-twitter-facebook etc.  This applies from companies the size of Michelle's operation to BoA.  I know it sounds difficult, but I suggest not involving yourself in open discussions with unhappy customers on a open forum involving third parties.  It kind of becomes a lose-lose situation for the contractor.

Good luck

[TheHunt]

Both of his Rugs were completed by Feb 11, 2014.

sunds like he needs to pony up the postal fees and be done

I think we have a winner.   Yet, he is still on here responding.  Pay the postage and get your stuff.  Your done with Mitch anyway.  Mitch did the right thing like Rodsav has indicated.  When you threaten with a lawyer all communications stop.  Threaten to send JBLM people to her shop will only get people in trouble.  I can tell you a phone call to the CO if anyone showed up would stop that in its tracks. 

Please respond to this thread that YOU HAVE PAID THE POSTAGE.