Blade Chevrolet

[Gobble Doc]

Does anyone have any good or bad service experiences from Blade in Mt. Vernon?

I ask because I'm having discussions with them and I'm curious what other people's experiences are. 

[rideorange]

no negatives, have probably bought 20 vehicles ( new ) from them, currently ford has had a better package for my needs, you should be fine

[coachcw]

I've bought a few trucks from eric Adams up there . he's a good guy. not sure about there service dept

[Gobble Doc]

Thanks guys.  It's the service department that I'm wondering about. 

Does it seem like a truck purchased new and just over 5 years old and 50K miles should need a new torque converter and rebuilt transmission?  It has been regularly serviced and not driven hard. 

[wildmanoutdoors]

Definately not! Unless its towed allot? Is his a Duramax and Allison combo?

[Gobble Doc]

My father in law passed away several years ago and it now belongs to my mother in law.  She is older and is being told that she will need to pay a lot of money for these transmission repairs.  There was also a transmission seal that had to be repaired this last November which also cost a lot of money. 

[Sandberm]

So you think they are taking advantage of a little old lady?

[JKEEN33]

I have a 2000 GMC 1500. Love the truck but hate the transmission in these. I have had 3. I did get around 100,000 out of each one. It was roughly 3000 to purchase and replace the transmission from the dealer if that helps.

[Gobble Doc]

I am mainly just trying to figure out if it is typical and par for the course for a 5 year old Chevy with 50K miles to need a rebuilt transmission and torque converter.  I don't have any reason to believe there is any bad intent on their part.  But I am curious what people think about something like this going wrong with a fairly new truck with low miles. 

[smdave]

I have purchased from them with good transactions. Never used service.

You could always take it somewhere else for second opinion. Don't tell the other shop anything except you want it looked at.

Sent from my C771 using Tapatalk 2

[Gobble Doc]

Good ideas.

I need to go find out if the factory warranty for powertrain is 3 yr, 30K or 5 yr, 100K. 

[coachcw]

Should have a 100k warranty on the powertrain .

[coachcw]

Yes it should be a five year from purchase or 100000 mile warranty .,the transmission seal that was replaced last year should have been covered .

[jackelope]

Coming from a dealership service advisor(me). She should call Chevrolet customer assistance. Explain the scenario. The truck should have a 5 year 100k powertrain warranty on it. Is she the original owner? I'd bet if it's over 5 years they might do something to help out. Maybe charge her a deductible and fix it under warranty. I'm not a GM guy anymore so I don't know what their transmissions are like. We see "weird" stuff like that a lot. Stranger things have happened. 

[singleshot12]

Had an ex gfriend that worked there. They got her hooked on coke if that helps or tells ya anything