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Author Topic: Nikon customer service  (Read 3568 times)

Offline Curly

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Nikon customer service
« on: May 01, 2014, 07:59:27 PM »
I was pleasantly surprised with a part in the mail from nikon.  Last September I contacted nikon to see if I could buy a replacement eye up for my monarch 800 rangefinder.  They said it was too old and they did not have eye cups for that model. I thought that was the end of that.

Then today a package showed up with the eye cup.....free of charge.   
 :rockin:
:)
« Last Edit: May 01, 2014, 08:38:24 PM by Curly »
May I always be the kind of person my dog thinks I am.

><((((º>` ><((((º>. ><((((º>.¸><((((º>

Offline Bob33

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Re: Nixon customer service
« Reply #1 on: May 01, 2014, 08:27:29 PM »
Nixon? I thought he died. :chuckle:
Nature. It's cheaper than therapy.

Offline Curly

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Re: Nixon customer service
« Reply #2 on: May 01, 2014, 08:30:58 PM »
Nixon? I thought he died. :chuckle:
Damn autocorrect! .. :DOH:
May I always be the kind of person my dog thinks I am.

><((((º>` ><((((º>. ><((((º>.¸><((((º>

Offline Bob33

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Re: Nixon customer service
« Reply #3 on: May 01, 2014, 08:37:41 PM »
I like Nikon products and service.
Nature. It's cheaper than therapy.

Offline Wacenturion

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Re: Nixon customer service
« Reply #4 on: May 04, 2014, 10:00:11 AM »
I like Nikon products and service.

 :yeah:
"About the time you realize that your father was a smart man, you have a teenager telling you just how stupid you are."

Offline doyourtime89

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Re: Nikon customer service
« Reply #5 on: May 04, 2014, 10:15:10 AM »
I love Nikon service and of course their product.  About 2 years ago I broke the eye cup on my binos, they normally will screw up and down for different eye relief.  And I did something and one of them would screw right off.  So I contacted Nikon and said if it was under warranty (they were pretty old binos, kind of their lower end as well) They said I had to send them in to see.  And I would either get them fixed and shipped back free or I would be emailed a layout of what it would cost if not under warranty.  I sent them in and never heard from Nikon then I got a package in the mail all fixed free of charge.  Great, but heres where it gets better.  That fall I broke the little plastic click on the side where you attach a strap.  Again I contacted Nikon and sent them in.  Again a little bit later I got a package and this time there was a note saying they weren't able to fix my binos so here is a brand new pair of our new Monarch 5's.   Ever scope, rangefinder, binos, spotting scope I have for myself, son or wife is all Nikon.  Great produce great price and awesome warranty.  Matter a fact I just received 2 of there newer Prostaff 5 3.5-14X40 with custom XR turrets.

Offline Boss .300 winmag

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Re: Nikon customer service
« Reply #6 on: May 04, 2014, 10:48:32 AM »
I was pleasantly surprised with a part in the mail from nikon.  Last September I contacted nikon to see if I could buy a replacement eye up for my monarch 800 rangefinder.  They said it was too old and they did not have eye cups for that model. I thought that was the end of that.

Then today a package showed up with the eye cup.....free of charge.   
 :rockin:
:)

Curly whats the contact for their customer service?
"Just because I like granola, and I have stretched my arms around a few trees, doesn't mean I'm a tree hugger!
Hi I'm 8156, our leader is Bearpaw.
YOU CANNOT REASON WITH A TIGER WHEN YOUR HEAD IS IN ITS MOUTH! Winston Churchill

Keep Calm And Duc/Ski Doo On!

Offline Curly

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May I always be the kind of person my dog thinks I am.

><((((º>` ><((((º>. ><((((º>.¸><((((º>

Offline Boss .300 winmag

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Re: Nikon customer service
« Reply #8 on: September 28, 2014, 10:53:42 AM »
Sent my Monarches to Nikon to have one of the eye pieces replaced, since you can't just buy them on line.  :bash: Got them back three weeks later with both eye pieces replaced  :tup:.

Good warrenty coverage just takes them a little longer than I would expect.

I do think my next set will be Vortex, sent my range finder into them and had a brand new one in less than two weeks.  :tup:
"Just because I like granola, and I have stretched my arms around a few trees, doesn't mean I'm a tree hugger!
Hi I'm 8156, our leader is Bearpaw.
YOU CANNOT REASON WITH A TIGER WHEN YOUR HEAD IS IN ITS MOUTH! Winston Churchill

Keep Calm And Duc/Ski Doo On!

Offline Blacklab

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Re: Nixon customer service
« Reply #9 on: October 10, 2014, 04:18:38 PM »
Hey! I'm not a complete idiot I have parts missing. Though sometimes I wonder.

If you want to make God laugh tell him your plans.

Offline huntnphool

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Re: Nikon customer service
« Reply #10 on: October 10, 2014, 04:36:33 PM »
I was pleasantly surprised with a part in the mail from nikon.  Last September I contacted nikon to see if I could buy a replacement eye up for my monarch 800 rangefinder.  They said it was too old and they did not have eye cups for that model. I thought that was the end of that.

Then today a package showed up with the eye cup.....free of charge.   
 :rockin:
:)

 My experience with Nikon service Curly http://hunting-washington.com/smf/index.php/topic,138569.msg1840304.html#msg1840304
The things that come to those who wait, may be the things left by those who got there first!

 


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