Nikon customer service

[Curly]

I was pleasantly surprised with a part in the mail from nikon.  Last September I contacted nikon to see if I could buy a replacement eye up for my monarch 800 rangefinder.  They said it was too old and they did not have eye cups for that model. I thought that was the end of that.

Then today a package showed up with the eye cup.....free of charge.   
 

[Bob33]

Nixon? I thought he died.

[Curly]

Nixon? I thought he died.

Damn autocorrect! ..

[Bob33]

I like Nikon products and service.

[Wacenturion]

I like Nikon products and service.

 

[doyourtime89]

I love Nikon service and of course their product.  About 2 years ago I broke the eye cup on my binos, they normally will screw up and down for different eye relief.  And I did something and one of them would screw right off.  So I contacted Nikon and said if it was under warranty (they were pretty old binos, kind of their lower end as well) They said I had to send them in to see.  And I would either get them fixed and shipped back free or I would be emailed a layout of what it would cost if not under warranty.  I sent them in and never heard from Nikon then I got a package in the mail all fixed free of charge.  Great, but heres where it gets better.  That fall I broke the little plastic click on the side where you attach a strap.  Again I contacted Nikon and sent them in.  Again a little bit later I got a package and this time there was a note saying they weren't able to fix my binos so here is a brand new pair of our new Monarch 5's.   Ever scope, rangefinder, binos, spotting scope I have for myself, son or wife is all Nikon.  Great produce great price and awesome warranty.  Matter a fact I just received 2 of there newer Prostaff 5 3.5-14X40 with custom XR turrets.

[Boss .300 winmag]

I was pleasantly surprised with a part in the mail from nikon.  Last September I contacted nikon to see if I could buy a replacement eye up for my monarch 800 rangefinder.  They said it was too old and they did not have eye cups for that model. I thought that was the end of that.

Then today a package showed up with the eye cup.....free of charge.   
 

Curly whats the contact for their customer service?

[Curly]

http://www.nikonsportoptics.com/Service-And-Support/Service-And-Repair.page

[Boss .300 winmag]

Sent my Monarches to Nikon to have one of the eye pieces replaced, since you can't just buy them on line.  Got them back three weeks later with both eye pieces replaced  .

Good warrenty coverage just takes them a little longer than I would expect.

I do think my next set will be Vortex, sent my range finder into them and had a brand new one in less than two weeks. 

[Blacklab]

I like Nikon products and service.

 

 

[huntnphool]

I was pleasantly surprised with a part in the mail from nikon.  Last September I contacted nikon to see if I could buy a replacement eye up for my monarch 800 rangefinder.  They said it was too old and they did not have eye cups for that model. I thought that was the end of that.

Then today a package showed up with the eye cup.....free of charge.   
 

 My experience with Nikon service Curly http://hunting-washington.com/smf/index.php/topic,138569.msg1840304.html#msg1840304