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Author Topic: nikkon warranty question  (Read 3167 times)

Offline Ellensburg

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nikkon warranty question
« on: July 16, 2008, 09:23:29 AM »
I have a pair of nikkon atb binos that i absolutely love but one of the eye relief things is broken. Just wondering what I need to do in order to have them fixed. I know I have about a 25 year warranty on them or lifetime... something like that... Do I just send em in with my return addy?

how good are they about their warranty policy?

how quick are they with returns? I don't wanna miss high buck.

Offline Ellensburg

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Re: nikkon warranty question
« Reply #1 on: July 16, 2008, 09:50:20 AM »
mods, you can delete this i already got the shipping stuff. Just had to call the factory. sorry  8)

Offline GoldTip

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Re: nikkon warranty question
« Reply #2 on: July 16, 2008, 09:56:36 AM »
Actually, let us know how all the Warranty experience goes with Nikons.  I have the same set as you and have yet to have a problem that needed fixed, but would be happy to hear how it all goes for you so I know what to expect if I do develop a need for the warrant.
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Offline littletoes

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Re: nikkon warranty question
« Reply #3 on: July 25, 2008, 07:42:57 PM »
HEY! Now "I" need that info if you don't mind sharing it!

One of my eye cups just came off in my hands......these things are about 5 years old, and have the same 25 year warrantee. The glass is amazingly clear, and I've always babied them a bit, other than rain during elk season.

Makes me wonder is they will actually make it 25 years...   :rolleyes:
"The People of the United States are the rightful masters of both Congress and the Courts, not to overthrow the Constitution, but to overthrow the men who pervert the Constitution." - Abraham Lincoln

Offline littletoes

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Re: nikkon warranty question
« Reply #4 on: September 28, 2008, 04:11:03 PM »
Any updates on this???

What is the contact info if you have it?

Be nice to have a phone number.
"The People of the United States are the rightful masters of both Congress and the Courts, not to overthrow the Constitution, but to overthrow the men who pervert the Constitution." - Abraham Lincoln

Offline addicted

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Re: nikkon warranty question
« Reply #5 on: September 29, 2008, 02:50:07 AM »
HEY! Now "I" need that info if you don't mind sharing it!



thats right. your questions dont just help you. keeps us from asking the same questions again later.
"Right now, I am thinking that If my grandmother was here, she would be lecturing me about how there are poor people in Africa, that would just love to have a Ruger, I would just say "Great, granny, lets just ship all the Rugers to Africa!"


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It sounds like it's time to get a new gun.

Offline Steve C

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Re: nikkon warranty question
« Reply #6 on: January 13, 2009, 04:05:47 PM »
I'll bump this up with my first post here.  It did not seem the question got answered, so since my experience relates to the question, here goes.  We all do dumb stuff with equipment from time to time.  What I managed to do with my Nikon Monarch 8x42 was to not notice they had fallen out of the pickup when we made a pit stop on the way up deer hunting.  When we got there, I decided to use different glass, and didn't even notice they were gone.  On the way back out,"... well look there there's a binocular in its case just laying beside the road".  Well it was mine.  I had managed to clip the edge of the case with a tire and this broke the eye cup (aka eye relief things).

I got on Nikon's website under warranty/service and sent the binocular in.  As I had busted the thing, I did not expect them to repair it under warranty.  They did not.  They e-mailed me that the repair cost would be $20.00.  I sent payment electronically and told them to go ahead.  I got an almost immediate e-mail back that said the part was on back order status and the repair would take several weeks.  Three days later UPS showed up with a brand new sealed in the box binocular.
Steve

Theodore Roosevelt:  "Do what you can where you are with what you have."

 


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