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Author Topic: Elite customer service  (Read 2074 times)

Offline Jellymon

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Elite customer service
« on: July 16, 2014, 06:26:38 PM »
I got an elite pulse on a trade a couple weeks ago, and the stock cable slide was tearing up the cables a little. I emailed elite asking if they had a updated slide available I could buy. They asked for pictures and I sent them. They said no need to buy anything, they will send a set of cables and a new slide free! Well the package came today, which was shipped 2day priority, and not only were there cables and a slide, they sent the string as well! All this after I offered just to buy a $10 slide. Just one of the many reasons I now shoot elite bows.:)

Offline D-Rock425

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Re: Elite customer service
« Reply #1 on: July 16, 2014, 07:06:26 PM »
 :tup:

Offline JJD

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Re: Elite customer service
« Reply #2 on: July 17, 2014, 12:36:48 PM »
Elite is in NY and ya get what ya need in 2 days, Bowtech is in OR takes 2 weeks?  :dunno:
Spent most of my $$ on huntin, fishin & retrievin dogs, the rest I just pretty much wasted.

Offline BetoBow

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Re: Elite customer service
« Reply #3 on: July 17, 2014, 12:41:30 PM »
Great to know. Bought an Elite Hunter last year and has worked great. Having great customer service is a plus :IBCOOL:

Offline Jellymon

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Re: Elite customer service
« Reply #4 on: July 17, 2014, 01:24:53 PM »
Elite is in NY and ya get what ya need in 2 days, Bowtech is in OR takes 2 weeks?  :dunno:

Yep, and I didnt have to go through a dealer. I can have them send me cams and any other parts to my door if I wanted.

Offline xXLojackXx

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Re: Elite customer service
« Reply #5 on: July 17, 2014, 04:13:39 PM »
Elite is in NY and ya get what ya need in 2 days, Bowtech is in OR takes 2 weeks?  :dunno:

Yep, and I didnt have to go through a dealer. I can have them send me cams and any other parts to my door if I wanted.

These Elites keep sounding better and better. When they make a carbon bow I'll consider switching

Offline lamrith

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Re: Elite customer service
« Reply #6 on: July 17, 2014, 04:41:22 PM »
Yeah sounds great!  The Elites sure do sound good, I have yet to hear anything bad about them honestly.

I had decent luck with bowtech, though I did have to go to a dealer.  Dropped bow of Sunday, Tues night got bow back with new parts installed free of charge..

Offline Jellymon

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Re: Elite customer service
« Reply #7 on: July 17, 2014, 05:05:50 PM »
Just want to point out that they didnt send cheap strings, they sent a $120 set of winners choice.

Offline Come Get Some

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Re: Elite customer service
« Reply #8 on: July 18, 2014, 05:03:47 AM »
Just want to point out that they didnt send cheap strings, they sent a $120 set of winners choice.

 They own winners choice. They just relocated their plant from oregon to the east coast.

 


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