Kuiu Sale

[sirmissalot]

These threads always make me laugh. Especially the comments by some who were literally JUST preaching Kuiu gear a few months ago. Every Kuiu item I own has been great so far, and have only had to call them once about a simple question which was answered by an easily understandable, fairly knowledgeable person. Their business model is different, but I think its smart. I'm sure the owners are making a killing... does that make them bad? I love it, this is America! Kuiu gear is in high demand, I see that as a good thing, and I'll wait my turn for quality gear. Fortunately for me I've only had to wait two weeks at the most, but I buy most my stuff in the off season.

 

[Jonathan_S]

These threads always make me laugh. Especially the comments by some who were literally JUST preaching Kuiu gear a few months ago. Every Kuiu item I own has been great so far, and have only had to call them once about a simple question which was answered by an easily understandable, fairly knowledgeable person. Their business model is different, but I think its smart. I'm sure the owners are making a killing... does that make them bad? I love it, this is America! Kuiu gear is in high demand, I see that as a good thing, and I'll wait my turn for quality gear. Fortunately for me I've only had to wait two weeks at the most, but I buy most my stuff in the off season.

I think you might be missing the point of the criticism 

[Duckhunter14]

Id be interested to hear the stories of the so called terrible customer service? I have ordered quite a few times from them and only ever had one item that was on back order and they communicated that to me. Every time I have called I have had excellent customer service and I even called and asked if I could add to the backordered item when it shipped because they were giving me free shipping. He said of course, and I told him what to add. Not trying to say that you guys are lying, I truly am just curious what your negative experience was?

Every time I have ordered something that wasn't on back order I was surprised how quickly it arrived. I have been more than happy with everything I have ordered from them and will continue to do so unless I have a very negative experience. In my humble opinion I think Jason has an ingenious business model and I love the fact that they don't sell their gear to other venders who jack the price through the roof like Sitka. Cut out the middle man and the customer benefits. You get a top of the line quality without the retail mark up. I'm on board with that; and the comment earlier about Jason Hairston's character as a human being was the first negative thing I've ever heard about the guy. I do not know him on a personal basis. I've only heard positives though.

[sirmissalot]

These threads always make me laugh. Especially the comments by some who were literally JUST preaching Kuiu gear a few months ago. Every Kuiu item I own has been great so far, and have only had to call them once about a simple question which was answered by an easily understandable, fairly knowledgeable person. Their business model is different, but I think its smart. I'm sure the owners are making a killing... does that make them bad? I love it, this is America! Kuiu gear is in high demand, I see that as a good thing, and I'll wait my turn for quality gear. Fortunately for me I've only had to wait two weeks at the most, but I buy most my stuff in the off season.

I think you might be missing the point of the criticism 

I don't know how to answer your question of how others companies with long lead times keep their customers happy. I'd love to hear one though, I work for a company with what is considered a long lead time (4-5 weeks) and we are constantly trying to improve on it, but still get complaints constantly.

[JBar]

I knew when I ordered my Alpine pants in January they would not be to me until Spring, yes the date was pushed out a couple times but in the end they sent them and my Peloton shirts with free shipping. And for something I wasn't expecting until now anyway 

[blackveltbowhunter]

  My perception is that Kuiu as a company and Jason as the owner is not overly concerned with forcasting for future clientele. They have been in business for several years now, with Jasons experience at Sitka I would assume forcasting for probable demand would not take this long to dial in.

   I think they are satisfied with the growth for now. And they have done a good job of garnering faithful folks. I will admit I think overall they make some pieces that are the "best",  But where I get lost is when I hear descriptions of "vastly superior" and "best in the industry" at "much cheaper"... Its comical. Sure they offer a slight edge in some pieces for some folks, fit and function being a factor for many. Comparing other top tier brands Sitka is the only one that really "costs" more from a dollar msrp standpoint. But when you consider you can try it on readily, and many stores compete for pricing, and used is much more readily available then all of a sudden it doesnt seem so bad.

[GurrCentral]

Just got the Alpine pants and some Peloton shirts. Seems like awesome pieces so far and the fit is great. I was told Guide stuff will b here by July...

I just got a peloton shirt last week, and I am getting a guide jacket on tuesday... according to my tracking number..

[Wolfdog2314]

Just got the Alpine pants and some Peloton shirts. Seems like awesome pieces so far and the fit is great. I was told Guide stuff will b here by July...

I just got a peloton shirt last week, and I am getting a guide jacket on tuesday... according to my tracking number..

Yeah I just got my confirmation for guide jacket too. I've been more than happy with all my gear received so far. And has been worth the wait.

[JBar]

Fathers day sale save 15% on some items. If you're looking for an Ultra pack they're on sale!

[DJ_Mack]

Fathers day sale save 15% on some items. If you're looking for an Ultra pack they're on sale!

Thanks JBar......just ordered my bino harness!!!  Solid!

[splitshot]

   kelty.,,   had mine since 1970 and it is still great.  i put the extender on the top.    mike w