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Author Topic: Leica customer service  (Read 1772 times)

Offline elkaholic123

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Leica customer service
« on: March 12, 2009, 10:29:21 AM »
About 9 years ago I purchased a leica lrf 800 rangefinder for 449.00.I used it for several years on and off but it just didn't seem to work well at distances past about 300 yrds.The warrenty card said it was good for 1 year.2 weeks ago I sent it back
to Leica in New Jersey,their camera repair center,well this morning UPS delivered
a brand spanking new crf 900 free of charge,no shipping or nothing!Cabelas has them
on sale for 549.00.I just wanted people to know my experience with Leica's customer
service  :)
elkaholic

Offline deaddog

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Re: Leica customer service
« Reply #1 on: March 12, 2009, 10:33:55 AM »
 WOW Great customer service, above and beyond. thanks for the post.
God is great, Beer is good, people are crazy.

Offline Alchase

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Re: Leica customer service
« Reply #2 on: March 12, 2009, 11:27:28 AM »
 Seems all we hear lately is how bad everyone is cutting their service. It is great to hear about good customer service for a change. And it really makes a difference where and what I do buy.
Only 2 defining forces sacrificed themselves for you:
The American Soldier and Jesus Christ. One died for your freedom, the other for your soul.

My rock,
He trains my hands for war and my fingers for battle.
Psalm 144.1

 


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