Fierce Firearms rifle stock is garbage!

[Thehuntingdad33]

Can anybody tell me what happened to Fierce?  Their customer service is right up there at the top of the worst I have ever seen!  My son bought a Edge in the summer of 2021 and after one day of bear hunting there were at least a dozen paint chips.  By the end of rifle deer in October there was paint rubbed off everywhere.  Looks like a he used it to hit rocks!  We called them that next summer and they told us there was a bad batch of paint/primer on batch of stocks and for us to send it back and they would make it right.  It was getting to close to a bear hunt to risk not getting it back so they said after season ship it.  It took 3 weeks, yes 3 weeks for someone to answer.  They assured my kid that they would correct it.  After they received it they called and said the wear was his fault and would not fix it unless we paid $150.  I said no because this is on Fierce to stand by their name.  Besides, they wouldn't guarantee that the paint would hold up (implying that it was still his fault). Anyone who knows these rifles knows they are not cheap.  We got it back and the more we examined it, the more chips we found, I lost count around 40.  Fierce sucks.  I will never buy another rifle from them.  Why the hell can't people answer their phones anymore? 

[furbearer365]

Buy a Tikka.....

[2MANY]

Flat Brimmers

[Thehuntingdad33]

Firbearer365 That's no joke.  I'm in the neighborhood for a new rifle and after seeing how well they perform I'm all in.  Great rifle at a great price.

[jeffro]

So… you bought something online
From a company who’s owner likely has PTSD, based on name only
And your surprised?

[jay.sharkbait]

So… you bought something online
From a company who’s owner likely has PTSD, based on name only
And your surprised?

Why do you think the owner has PTSD?

[jrebel]

I had a problem with a Savage stock....Called them....they picked up the phone...less than a week later brand new stock in my hands.  No questions ask.  I love Savage's customer service. 

[Thehuntingdad33]

jeffro Please explain...  Why would you assume I bought "something" on line?  And please do clarify if you can how many of this has anything to do with PTSD. 

[jrebel]

I'm assuming the fierce action is cloned after a rem 700.  Can you find a replacement stock for that rifle to keep it running?  Doesn't make it right...but it does solve the immediate problem. 

[huntandjeep]

I'm assuming the fierce action is cloned after a rem 700.  Can you find a replacement stock for that rifle to keep it running?  Doesn't make it right...but it does solve the immediate problem.

It is a 700 clone .

[storyteller]

OP, have you tried talking to some like  a supervisor or his boss or the owner?    I was  just checkin out  there  website, the warranty sounds  like you should be covered.  That is a very expensive  rifle, I would  try again

[pickardjw]

This is wild. I'd never heard of Fierce rifles before this year. Then I was introduced to them on this thread https://rokslide.com/forums/threads/fierce-firearms-disaster.293232/

Then today I saw one on Reddit (nothing derogatory in that thread, it was leaned up against a bison)

And now a thread on HW about their terrible CS!

Weird how things like this come in waves...

[Magnum_Willys]

No excuses for bad customer service !  But the paint I understand - paint over carbon / fiberglass nowadays rubs off in a hurry.  I have several rifles painted and dipped and where the stock rubs against my belt or pack rubs off in a short while - one day even,  Not like the old urethane over wood.  I've taken to putting protective camo duct tape over wear areas.

[High Climber]

Sorry to hear about the PITA. I have a Fierce Fury that’s a few years old, no issues with the stock paint and it is a very good shooting rifle. I’ve never had to use the customer service

[Karl Blanchard]

This is wild. I'd never heard of Fierce rifles before this year. Then I was introduced to them on this thread https://rokslide.com/forums/threads/fierce-firearms-disaster.293232/

Then today I saw one on Reddit (nothing derogatory in that thread, it was leaned up against a bison)

And now a thread on HW about their terrible CS!

Weird how things like this come in waves...

haha! I'd rather peel off my fingernails than frequent rokslide but someone sent me this same link the other day and boy oh boy! Pretty par for the course for the old CA *censored* bags.