were is everyone headed?

[billythekidrock]

Well since WDFW didn't mail me my license and tags and they say I have to purchase duplicates, I'm not going.  I refuse to pay additional fees for their frickin mistake.  So, this fall looks like it dedicated to salmon.  That license I was smart enough to purchase at a vendor, and not online.

It's the principle of the thing.......idiots.  

So this brings up a question.
Can you buy just a fishing license and then just a hunting license?
If you buy a hunting license online and then later purchase a fishing license at a vendor doesn't the last one purchase contain all the info? If you lost the last purchased license don't you have to purchase new ones rather than going back to a recent license?

[bobcat]

I was thinking the same thing. He could just buy a fishing license, or any license that's real cheap, and it would be just like a new hunting license, showing all that he had paid for previously. The only problem is he still would have to buy the duplicate tags. Which is B.S. If your licenses and tags do not come in the mail when you buy them, they should give you replacements at no charge.

[lee]

Bumping unit. My partner and I set up camp Wednesday for Muzzle Elk, alittle early but we wanted to get our favorite spot  . Also got the trail camera out, the climb'un tree stand out, built another tree stand, and finally we built a blind.

[Wacenturion]

Well since WDFW didn't mail me my license and tags and they say I have to purchase duplicates, I'm not going.  I refuse to pay additional fees for their frickin mistake.  So, this fall looks like it dedicated to salmon.  That license I was smart enough to purchase at a vendor, and not online.

It's the principle of the thing.......idiots.  

So this brings up a question.
Can you buy just a fishing license and then just a hunting license?
If you buy a hunting license online and then later purchase a fishing license at a vendor doesn't the last one purchase contain all the info? If you lost the last purchased license don't you have to purchase new ones rather than going back to a recent license?

Correct...........my fishing license I bought at a vendor later shows other licenses and tags purchased.....2010 hunting license , deer tag, elk tag, cougar and bear.  However, I don't physically have the license or tags in possession.

As for me I'm not about to pay additional fees for something they should have mailed me.  So I guess this fall is dedicated to salmon instead of hunting.

The dollar amount is insignificant...30 something, but the principal just pisses me off.  If I was really into making an issue out of this, I would just go hunting....then when and if...which is a big if,  I get checked,  I'll just show them my fishing license which shows other license and tags purchased.  Explain I did not receive them in the mail, was not going to pay for duplicates, so license and tags not on person, so write me up....see ya in court.

But that (see ya in court) would take away from my fishing time.  As I said before...I won't ever buy online again.  

[Little Dave]

Get the tags and then when everything is over write a letter explaining why you need a refund.  Everybody makes mistakes and this one is either yours or theirs.  No big deal.  If it is their problem, it's a process matter that they will need to review with their staff before the 2011 licenses are sold in a few months.

In the last year I've recieved four license plates with two tabs... and in March 2010 a 2009 deer tag and automatic $10 fee for reporting late.

A letter corrected both situations.  Turnaround time was about a month.

[Wacenturion]

"Everybody makes mistakes and this one is either yours or theirs."

Theirs....not mine....never received them.  Sent an email and this is their reply................


"Dear XXXXXX

Thank you for contacting the Washington department of Fish and Wildlife,

I researched your account, I see your purchase of 05/26/10. Your license was sent out within a few days of your purchase to the address you have listed in your account of

XXXXXXXXXXXXXXXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXXXX

Unfortunately at this time it is too late for us to reprint your documents as it has been more than 45 days since your purchase, and that is our allotted time for reprinting documents. I do not see that your documents were returned to us. You will need to go to a local dealer and purchase duplicate licenses.

If you have any further questions feel free to ask.

Thank you,"

So if I want to hunt it's only going to cost me an additional $8.40 for each of the following:

Hunting license.......$8.40
Deer tag.................$8.40
Elk tag...................$8.40
Cougar tag..............$8.40 (I think there is a cougar tag)

Total......................$33.60

Like it's real hard to go to the computer and bring up a duplicate license and tags, print, and mail.  Only takes a minute at a vendor...why not at WDFW licensing.  What's the big frickin deal.  Some customer service.....pay more....get less and less.

[Little Dave]

You have cause to escalate your complaint and probably should so the process can be improved.  In the primary workflow of purchasing a license online the policy of rejecting a request to reprint documentation after 45 days without a fee assessment is not easily found before reaching the purchase button.  It might be shown after the purchase in the fine print, I'm not going to make a purchase to check.

Pay the fee, go hunting, send your escalation letter to your state representative.

232-12-189
Request for replacement of licenses, permits, tags, stamps or catch record cards required by chapter 77.32 RCW, which have been lost, mutilated, or stolen, must be made by the licensee.  Duplicate licenses, permits, tags, stamps and catch record cards may be issued at department offices or by recreational license dealers.

"Frequently Asked Questions" response on the online purchase page:
Deer and Elk transport tags require the purchaser to indicate weapon choices and hunt areas for elk before these transport tags are issued. If selections were not made when ordering online the purchaser will not receive these transport tags. However, your transport tags can be obtained from any WDFW license dealer. If you purchase a hunting package that includes bear and cougar those transport tags will be included in the license package mailed to you.