so as i was finishing up the final touches of getting everything fully dialed in and ready to go i made a booboo... i was burning the last piece of serving after re setting my peep (literally the last thing i had to do before the bow was perfect) and i wasnt really paying attention. im sure you can guess what happened to my brand new string...

well i pm'ed proline over on AT asking if i could buy another string and explaining what had happened. the next day i got a pm back reading this:
Sorry if I laugh! But reading that last part, made me crack up.
Yes we can definately get you a new string made up, not a problem.
No worries, I will cover the cost on this one
If you could, let me know what color serving you had on there.
Thanks again, hope you have had a great holiday run!
Joe
ProLine BowStrings
how bout that for customer service! they are going to keep getting my business!
just thought id share.