You probably know they are built here, you might give them a call before you send it anywhere, they probably have a tech guy that can give you a couple things to check.

57CENTER LLC
PO Box 1012
Woodinville, WA 98072
Warranty Claims Mail To:
8525 152nd AVE NE
Redmond, WA 98052
Tel 1-888-900-5728
Available to take your orders Monday-Thursday 6:30AM-1:45PM Pacific Time
And Friday's 6:30AM-11:45AM Pacific Time
Fax 1-425-424-9167 24/7
E-mail Contacts:
Request Information: info@57center.com
Customer Support: tammyar57@aol.com
Technical Support: techsupport@57center.com
Sales: tammyar57@aol.com
Dealer Services: dealerservices@57center.com
Feedback: feedback@57center.com