Sent in my Wifes Leupold VX III

[C-Money]

We hit the range yesterday to put the wife's 7mm-08 on paper. I had made up some 140gr Nosler Partitions for her and wanted to see how the grouped. After two shots, I zoomed the VX III up to 10x, and noticed around 6 or 7x that the scope was getting fuzzy and worsened the higher the magnification. I tried to focus with no luck, so took it home, pulled the scope, wrote a note and put it in the mail today. I am sure Leupold will get it as good as new. Anyone els have this problem? I don't think it was operator error, but who knows.

[jstone]

I had my scope mess up and sent it to them. Just before my Idaho trip a few years ago. I got it back full rebuilt fast. Will get no other cause of that.

[C-Money]

Yup! I have heard nothing but great stories about Leupold customer service. I sent in a VX II a few years ago and got it back fast, fully gone threw with a list of things they did to the scope. Glad they treated you well too. Great company!

[AWS]

It's interesting how you here how great the Leupold CS is and how fast they repair scopes.  I've owned scopes by Nikon, Bushnell, Weaver, Redfield, Burris, Mueller, Leupold, Swift, Vortex and a few more oldtimers and the only one that has ever had to go in for repairs was a Leupold, it's a real good thing that they have such a good repair policy because it sure seems to be used alot.

AWS,

[high country]

I have had a few dealings with them all were quick and painless. My average is about 12 days without a scope.

[high country]

If you ever want to get pissed at cs try swarovski. I heard all these stories of them offering a loaner......blah blah. I was without mine for over 3 months.

[thinkingman]

I called Swarovski for angled eyecups for my Kahles binoculars...they were quickly in my hands and no charge, no negotiations...just good CS.
Ditto on the many proud owners of repaired/replaced Leupolds...too many for me to trust to my hunt.

[Reesedw]

I have a VX-I that wouldn't hold a zero for more then a few hours. Meaning I could sight in, go hunt miss a deer, resight in only to find it was 5" high, or 4" to the right, or whatever. Sent it in early in Sept. had it back before Oct. with a reticle change. I have not had a problem with it since..

[C-Money]

I receved a call from Leupold this afternoon. I spoke to a nice lady about the VX III we sent in. She said that Leupold would need to replace our scope. She offered me a new VX III 3.5-12 x40scope like the one we sent in or Leupold would up grade us to a new VX III 4.5-14 x 40. I took the up grade, dont know that I really need a 14x, but what the heck! Good service! The lady did not know what was wrong with the original scope. I am glad to be getting a better one! Thanks Leupold!

[bobcat]

Was your scope a Vari X-III or a VX-III? If it was the old Vari X-III, then you're getting a heck of a good deal with the upgrade. The new VX-II's are pretty much the equivalent of the old Vari X-III's. So how much are you having to pay?

[C-Money]

You know.....I think its a Vari x III.  I sure like the original. Looking forward to trying the VX III. I pay nothing! The lady was very sorry for any inconvenience.

[bobcat]

My main hunting rifle has a Vari X-III in a 3.5-10x40 that was bought in 1993, and it's never had a problem. But I'd take a new VX III over it any day. They made some big improvements and like I said, the new VX II's are basically the same as my old Vari X-III.

[6x6in6]

Not with a VX III but with a 12x50 Olympic Wind River Bino's.
Sent them in 2 weeks ago for repair.  Yesterday, I received a brand new set of bino's.  I was shocked. 
Be prepared for quite possibly a brand new scope.
I knew there was a reason why all of my optics were Leupy's. 

[carpsniperg2]

Cannot beat leupold! They are the best!

[Bean Counter]

I have a VX-I on my rifle. I'm thinking of either upgrading (some day) to either a VX-III or a Zeiss Conquest. If I go to the VX-III will I see a significant increase in glass quality?