About 1.5 years back, I picked up a Leica Rangemaster 1200. The optics were great, and I was getting good readings out to 500 or 600 yards. It was work to get readings in the 800 yard range, but if I found a good target, I would get a reading after a few tries. Occasionally I would get readings out to the full 1200 yard range.
I was happy with this.
I talked a couple buddies of mine into getting the same units. I found that they were easily getting readings at 1000 plus yards. So I decided to contact Leica to see what they thought.
I emailed them and they said to send it in with proof of purchase and they would evaluate it. Well, I bought it from Cabelas and was not sure I knew when. I knew I did not have a receipt any longer. I contacted Cabelas, and it took a couple days, but they sent me an invoice for the purchase (10/09).
I sent this and my letter off to Leica's US facility in NJ. I mailed it out around 7/27/11. I got a package slip on 8/6 from UPS stating they had a signature required package for me to pick up. My wife redirected the package to her work address and when I got home today, I had the package in my hands.
I opened it up, and they had sent to me a brand new Rangemaster 1600! I was expecting one of the following to happen (listed in order of likelyhood):
A. Get a repair estimate
B. Get a free repair of my unit
C. Get a refurbished unit
I was in no way expecting to get a brand new unit, and most certainly not expecting it to be the newest model they have on the market! All this doorstep to doorstep across the continent in a week and a half!
Wow! Very pleased with Leica!