Leupold VX-II failed seals

[Elkohol]

I bought a VX-II from a friend and the seals went bad on me this year and the scope now has moisture in it  . There’s no warranty since I’m not the original owner so does anybody know if Leupold will be able to clean it and replace the seals for me and what it will cost me? I’ve called multiple times but haven’t had the time to wait on hold so I was just curious if any of you guys knew?

[bobcat]

I bought a VX-II from a friend and the seals went bad on me this year and the scope now has moisture in it  . There’s no warranty since I’m not the original owner so does anybody know if Leupold will be able to clean it and replace the seals for me and what it will cost me? I’ve called multiple times but haven’t had the time to wait on hold so I was just curious if any of you guys knew?

The nice thing about Leupold scopes is they are warranted for life, and it doesn't matter if you are the original owner or the 47th owner.

Is it a Vari-X II or a VX-II? Just curious, they are different. The new scopes are the VX-II's.

Try sending them an email, that way you don't have to wait on hold.

[C-Money]

I would think they will fix it, no questions asked. Just send a note about what is wrong, and they will fix it. I would be VERY suprised if you receve a bill.

[bobcat]

They will either fix it or send you a new one.

[C-Money]

They will either fix it or send you a new one.

  They will make it right by a repair or replace.

[Elkohol]

Thank you thats great to know! And it is a VX-II, 3-9X40mm. I was mad at myself for not spending the money on a new one after it happend but now that I know they will repair it, it was a good buy. Thanks again everybody, I appreciate it!

[Rob]

I sent them this letter back in January of this year.  They did a full inspection, replaced the erector, and mailed it back to me 2 weeks later.  Charged me $0.00.

Leupold
Attn: Technical Support
14400 NW Greenbrier Parkway
Beaverton, OR 97006-5790

To:  Technical Support
Regarding:  Request for Scope inspection

Please find enclosed a VX3 1.5-5 X 24.  I purchased this scope used as part of a rifle package recently.  I removed the scope from the rifle to re-level it and noticed that on the bottom of the scope and forward of the reticule adjustment knobs, there is a worn spot on the main tube.  The rifle this came off of is a heavy recoil big bore rifle (chambered in 450 Dakota) and my theory is that the scope may have moved while being fired due to the recoil.  At any rate and regardless of the cause, I plan to use this rifle and scope in Africa for Cape Buffalo and I want to ensure the accuracy of the scope has not been compromised.  Can you inspect the scope and insure it is in proper working order?

Thanks!

[Elkohol]

Its good to hear that the company has top notch customer service! Im gonna get on the phone early before work tomorrow and try to get all the info I need to have it serviced. 

[deerhunter_98520]

i got my grandpas leupy binocs when he passed away and they fogged up inside also and sent them in and they sent me a new pair free of charge 

[addicted]

 

another lupy broke

yeah they'll fix it....... they'll fix it the next time it breaks too.

[Bob33]

Leupold does not always have the best optics, dollar for dollar, but their customer service is as good or better than anyone's in the industry.

[Elkohol]

another lupy broke

yeah they'll fix it....... they'll fix it the next time it breaks too.

  100$ for a scope that goes on one or two hunts a year, cant complain too much

[jackmaster]

i have had one leo in my life and wouldnt ya know it is still perched on top of my single shot 30-06 still shootn as straight as a grizzlys d$%k

[Huntbear]

I bought a VX-II from a friend and the seals went bad on me this year and the scope now has moisture in it  . There’s no warranty since I’m not the original owner so does anybody know if Leupold will be able to clean it and replace the seals for me and what it will cost me? I’ve called multiple times but haven’t had the time to wait on hold so I was just curious if any of you guys knew?

Send it to them, they will fix it or send you another one.  If you lived close enough to drive over they, they have been known to hand new ones over the counter.,..

[addicted]

another lupy broke

yeah they'll fix it....... they'll fix it the next time it breaks too.

  100$ for a scope that goes on one or two hunts a year, cant complain too much

see thats something i can't complain about. What drives me nuts is when guys pay darn near full price for one of the used ones when they werent worth that when they were new. But 100 bucks, not bad at all.  I might even buy one  for that.