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Author Topic: Kenetrek return policy???  (Read 5218 times)

Offline elkontherun

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Kenetrek return policy???
« on: January 22, 2012, 02:50:30 PM »
I have a pair of kenetrek mt extreems and I love them I bought them in July at Bobs sporting goods in Longview. I can't find my receipt and they started leaking while I was in idaho in nov.  I love the boots I wore them on my sept elk hunt and never had a single sore spot on my feet. And all of deer season. Just wondering how kenetreck is about replacing boots cause they leak. I know several people who have had there's for years with no problem so this must just be a freak thing??

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Offline MtnMuley

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Re: Kenetrek return policy???
« Reply #1 on: January 22, 2012, 03:02:51 PM »
Call them and explain your story. I'm sure they will take care of you. They have replaced boots for friends.
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Offline Skyvalhunter

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Re: Kenetrek return policy???
« Reply #2 on: January 22, 2012, 03:54:23 PM »
Never had any of my pairs leak. Where is the leak at? I take it you didn't freesole the seams like they suggest? They do have a very good return or exchange policy
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Offline elkontherun

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Re: Kenetrek return policy???
« Reply #3 on: January 22, 2012, 04:23:06 PM »
I didn't feesole them because it never said anything about doing that to them in the stuff I got with them. The rubber around the toe on my left boot is separating.  I have never dried them by a fire only on a low heat boot dryer! I use a gortex approved grease. I don't know?? Just hope I can get a new pair!
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Offline MtnMuley

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Re: Kenetrek return policy???
« Reply #4 on: January 22, 2012, 04:27:18 PM »
Do as sky suggested, and freesole your next pair.
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Offline RUTNBULL1

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Re: Kenetrek return policy???
« Reply #5 on: January 22, 2012, 04:37:44 PM »
I have had mine for five years, great boot. Sent them into have them resoled, fix a small tear. They fixed the small tear and resoled them and sent them back to me all for $100.00 dollars. They request you to send them to a repair shop near the distribution/ outlet location, think the name was Carters boot repair, don't quote me. Mine have finally have been starting to leak a little around the lace grommets, but very minor after all these years and abuse. Never ever had a boot last this long and maintain it's waterproofing this long under the conditions I put them through.  :twocents:
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Offline jackelope

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Re: Kenetrek return policy???
« Reply #6 on: January 22, 2012, 04:39:20 PM »
Would one of you guys explain "freesole" please?
  :jacked:
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Offline MtnMuley

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Re: Kenetrek return policy???
« Reply #7 on: January 22, 2012, 04:53:13 PM »
It's goopy black stuff in a tube that you apply around the whole rubber seam of the boot that works wonders.
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Offline Pathfinder101

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Re: Kenetrek return policy???
« Reply #8 on: January 22, 2012, 05:13:33 PM »
I have a buddy that returned his for the same reason.  Quick turn around, and he did get a new pair.
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Offline jackelope

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Re: Kenetrek return policy???
« Reply #9 on: January 22, 2012, 05:18:20 PM »
Quote from: MtnMuley on January 22, 2012, 04:53:13 PM
It's goopy black stuff in a tube that you apply around the whole rubber seam of the boot that works wonders.

Sweet. I gotta get some of that. I'm assuming it's not just a Kenetrek thing?
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Offline MtnMuley

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Re: Kenetrek return policy???
« Reply #10 on: January 22, 2012, 08:31:51 PM »
Nope. Works well on many things.
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Offline elksnout

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Re: Kenetrek return policy???
« Reply #11 on: January 22, 2012, 09:17:53 PM »
Is there a brand name for the black goopy stuff in a tube? Where can we get it?
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Offline jackelope

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Re: Kenetrek return policy???
« Reply #12 on: January 22, 2012, 09:22:38 PM »
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