I neglected to say that after I told them how crappy their products were and how I would tell everyone I knew and how they must realize they are producing crap and probably cant afford to fix them all... they decided to replace mine.
I'm still unhappy, it took 4 e-mails and me becoming a person I don't like. I had given up and basically cussed the poor woman out before explaining that I realized it wasn't her fault but that their customer service used to be good and it was too bad their new policies were as crappy as their products.
On the return form she sent me to have me fill out it says to circle the reason for return... the options are:
1) No power on
2) SD Full
3) Rapid/False Trigger
4) Shuts Off
5) Image Quality
SO THEY KNOW IT IS AN ISSUE!
Seriously, their customer service used to be good, now it is garbage. Do not buy their products I literally have had half of mine fail in under a year.
