Trophy ridge sight broke

[snowshoes22]

This is a firewire V5.  I put it on and was sighting in my bow and it didn't make it through the maiden voyage.  I checked to see if i over tightened the windage adjustment but it wasn't very tight.  Anyone deal with their customer service i am calling them tomorrow. 

[Instinct]

Man that sucks, ive been useing the same tophy ridge site for 3 years now and never broke on me (thank god) hope everything gets squared away

[carpsniperg2]

That is a very very weird break When did it happen when you shot the bow?

I have never seen one break like that!!! Let me know what they have to say. If you need some help I would be happy to talk to the guys.

[snowshoes22]

I shot and the globe just fell to the ground.  i like the sight i'm just looking to get the part replaced if they do that.

[carpsniperg2]

The inside of the sight looks very dusty as well. Was it brand new? The pins don't look very bright for a new sight. If you take off the front part that broke off and send in the bracket "with the broken chunk". I am sure they will hook you up with a new one. Call and talk to them tomorrow and send me a pm or post it on here. I will make sure I do my best to get you fixed up

[snowshoes22]

I'm kinda bummed i was going to shoot up at Loup Loup this weekend or next weekend i'll have to look when it is i forget. 

[snowshoes22]

Yeah it is new the color in the pic turned out weird.  Our archery range is powdery dirt and the globe fell into it.  That and it has sat on my reloading bench a couple days the dust is horrible here in the desert. 

[snowshoes22]

I'll post after i talk to them tomorrow.  Thanks in advance. 

[carpsniperg2]

Send me a pm with your address. I will send you a spare sight until you get yours fixed!!!!

I have a spare 5 pin flatliner sitting up stairs right now. I can have it to you with a day or 2. That will give you plenty of time to sight it in and shoot this weekend

Then just send it back when you get yours fixed

[snowshoes22]

I just talked to my brother and he has a backup i can use.  Thank you for the offer it is very generous. 

[sirfunkeybut]

What an offer carpsniper! I hope you get it fixed and soon at that.

[snowshoes22]

I love this site, people go out of there way to help out.  Thanks to all the do gooders here. 

[snowshoes22]

Awesome customer service the new bracket is on the way. no questions asked.

[carpsniperg2]

Glad to hear it

[oldcamper]

Now that's good on them. 

[300rum]

I had the FO rod break on my sight.  I called and they said that there was nothing they could do since they discontinued the model.  It was all of one year old!  I'm not buying from them again, I am glad it worked out for you though. 

Awesome customer service the new bracket is on the way. no questions asked.