Foxpro not working

[jordanramos_79]

I recently purchased a foxpro spitfire from the local cabelas.  After taking it out of the box and trying it I noticed that the remote kept saying low battery even after inserting brand new batteries.  I took the unit back to cabelas and they let me exchange it for a new one.  I took the new one out of the box and tried it out and it worked but the remote would not register unless I was standing right next to the speaker unit.  Has anyone else experienced this same issue.?  I had heard only good things about foxpro and that is why I am surprised to have had two defective products.

[batch]

i would contact foxpro and have them fix or replace it. i have a spitfire that i have had for 2 years haven't had any problems but the range on my remote is definitly not as far as advertised

[rumrunner]

Just send it to FoxPro there customer service is awsome I had a broken wire in my cs24 and they fixed it and got it back to me so i could go out hunting the following weekend or call them they might be able to fix it over the phone

[madcow41]

go back to cabelas its a returnable item and try the new new one out in the store

[GEARHEAD]

FOXPRO 300-600 dollars....Hand call, $7.00 to $11.00, batteries not needed.

[Jingles]

Can't say anything about the spitfire but I have a firestorm and the remote works in excess of 80 yards. As mentioned above give foxpro a call their service department is exceptional

[Brownie28]

Exceptional customer service for a not so eveptional product. Take it back and get a kanatitek. 2 years of use and zero problems with mine. The only issue I've ever had is my drive had a virus and wouldn't work so after getting a new drive it worked fine. I did receive a new caller and tried using my flash drive in it which is when we discovers it was my drive. Kanatitek has good customer service and a great product. JMHO

[Jerry malbeck]

FoxPro field staff here , Very unusual if i must say so . Two options , go back to Cabelas and test the unit BEFORE you leave or send defective call to FoxPro , They will make it right and return it in a hurry .
 The main reason i agreed to become a field staff member is after useing the FoxPro brand without a issue and hearing stories about the excellent customer service how could i say no .
 Most complaints about a caller not working correctly turn out to be a user issue , Not sasying this is your case .
 FoxPro produces thousands of callers every year and some glitches are bound to happen .
 It may be as simple as a battery issue . Follow my advice and you will be taken care of .
 Hope this helps , Jerry .

[KFhunter]

Are you putting alkaline batteries in it?