Mopar warranty....

[Wild Bill]

You guys are *censored*es.
Jackalope, appreciate the input greatly.

It’s a fleetguard filter.
The local shop is working with fleetguard on the filter issue. The dealership
Is still saying not to submit the claim.
But Chrysler customer service said they’d foot the bill to tow it to a new shop. And to them it sounds like a faulty tranny. And if not feetguard is working with me as well as the local shop...
Just be serveral days of waiting now lol

[Knocker of rocks]

You guys are *censored*es.

You're joking, right?

[jackelope]

I wish the truck was here.... I'd be tallying up my warranty commission from the repair already.

 

[h20hunter]

Back up the warranty gravy truck and start pouring!!!

[jackelope]

Back up the warranty gravy truck and start pouring!!!

Right?
Seems weird to me that the dealer is resisting.

[dewandgin]

Ask them for point of failure. A seam torn on a transmission filter that is submerged in the pan will not cause the transmission to fail. Been in the business 29+ years. The whole powertrain warranty will not be voided as it is not modified in any way, shape or form. The dealership is being difficult and I am not sure why. Have Dodge tow it to another shop. A cost comparison will be done the transmission will be either repaired or replaced and you will be on your way. To bad your so far away we have two Dodge dealers in our company and they would be loving that work.

[Knocker of rocks]

Ask them for point of failure. A seam torn on a transmission filter that is submerged in the pan will not cause the transmission to fail. Been in the business 29+ years.

What would happen if the filter wasn’t even there?  Seems like a broken-in transmission with fresh fluid wouldn’t give up the ghost even if the filter was omitted?

[Bofire]

I am not a mechanic by any means but there is something wrong with the whole story.
Carl

[Wild Bill]

You guys are *censored*es.

You're joking, right?

Haha! Well that was supposed to say B...a... d...@$$e$.

Def looks bad thhough😂
Apologies if anyone thought I was down playing those that have helped me out here. Been very helpful.

[jackelope]

Ask them for point of failure. A seam torn on a transmission filter that is submerged in the pan will not cause the transmission to fail. Been in the business 29+ years.

What would happen if the filter wasn’t even there?  Seems like a broken-in transmission with fresh fluid wouldn’t give up the ghost even if the filter was omitted?

A while back, then new Grand Cherokees had an issue where the filters would come loose. We’d find them laying in the pan. Vehicle would not move.

[Knocker of rocks]

Is this work and battle under the Mopar warranty, or under a third party warranty.   My Gf's car had the idler arm bolt break, and it's kind of a big deal.   The third party warranty didn't want to cover it because they claimed "the idler arm bolt isn't part of the idler assembly" (which was covered).  They backed down when I told them that they will have to explain that logic to a judge.

I still chuckle overthe brazeness of that.

[Woodchuck]

Any update?

[jackelope]

Is this work and battle under the Mopar warranty, or under a third party warranty.   My Gf's car had the idler arm bolt break, and it's kind of a big deal.   The third party warranty didn't want to cover it because they claimed "the idler arm bolt isn't part of the idler assembly" (which was covered).  They backed down when I told them that they will have to explain that logic to a judge.

I still chuckle overthe brazeness of that.

I would assume he's working under the 5yr/60k mile powertrain warranty from the factory.

Service contracts are very specific on what's covered and what's not covered. Some specifically don't cover "bolts" at all. I'm honestly surprised they backed down. If it's not a component listed for coverage on the contract you purchased, it's not covered 99.9% of the time.

 

[Wild Bill]

still waiting.
Took it to a new shop. Service manager sounded encouraging on the phone, and in person so we will see.
Should find out soon. Realllllll tired of paying for a rental car, so hopefully they decide to push a warranty, and i can get a loaner. win win. Rentals are spendy. lol

WB

[Wild Bill]

New dealership warrantied the tranny for me.... Thank goodness. lol
Appreciate all the help.

WB