My shop takes care of me!!!!

[hoytem]

lucky you, how do you do it?kneepads? I mean you would think that just being a paying customer would be enough to get good service. Well atleast I know their are a lucky few that keep rainier in business.

[WAPITIHUNTER]

That's funny! When I started going to Rainier archery I think I was 23 or 24 years old. I am now just about to turn 38. I have always had good service and my equipment has always performed. There were a couple times that the accessories that I chose failed. Joe has always recommended the best equipment and tried to steer me in the right direction. I am the type of person that likes to listen and learn from those with experience rather than speak stupid crap out of ignorance from uneducated opinions. Since I started going to Rainier Archery so many years ago I killed an Elk almost every single year since. If they are so crappy, according to all the know it alls out there, then why in the world does my equipment that has been tuned and setup there always perform flawlessly. One reason. It's not them that has a problem................99% of the time it is the shooters form that has a problem!!!!! It took a few years for me to slowly realise what was going on. Everytime I was shooting through paper and tearing horrible it was always my form. Once I finally realised that I rarely ever had a problem. Learn what good form is and will do for you, stop telling the guys that know what they are doing and that know what you are doing wrong how you do things. Start listening and learning, apply what you learn and you will start to shoot better. In short stop being a complainer. Take the good with the bad and focus on the good. Every shop, from what I have seen, has the same crap said about them from somebody. Joe takes care of me cause he knows I will always be back to buy from him. I always tell him where the Elk are at and have even had him come out and hunt with me. Joe is a great elk hunter. I learned alot from him. He has hunted the area where I live since I was a kid. I had him come up last year after I killed my bull .............well.......... for certain reason's Ultimately there will always be complainers and know it all's. I chose to be a learner and to put up with certain things and I turned out to be somewhat of a decent elk hunter and archer. Thank you Joe and all the guy's at Rainier Archery for always supplying me with the best equipment ,always setup just right and teaching me how to be  better archer.

Like I said before Rainier Archery will be some getting credit for my succes on this Nooksack Elk Hunt

[curtmdavis]

Roger that Wapitihunter, I have also been doing business with Joe and his crew at Ranierr archery for the last 16 years or so. I bought my first bow from Joe at his old place.  Talking with some of the guys he has working for them have made me a much better shooter, by correcting my form.
 Hoytem, as far as being a paying customer goes, I hadn't given Joe any money for about a year, and I don't suspect it was that much when I did, but when I went in to look at getting a new Spot Hog, I was treated just as well as if I was dropping 1K on a new rig. Prior to that, They helped me out with my peep sight, free of charge.
 I cant tell you how many hours, between Joe, and his guys, must have dumped into me when I was trying to figure the whole thing out in the beginning. I bet i burned off more of his roll of tuning paper in the beginning than his whole clientele put together. Never was charged.

 
 
I have had string reserved, for free.
Peep sights fixed, for free
Help tuning my bow, free
Free advise/ schooling (some of the best)
Brought back things that didn't work for me, and exchanged for stuff that would
Shafts cut and fletched on the quick (some I didn't even buy from Joe.)
A Matthews warranty that he helped me out with, even though it was my fault.
Retied release loops, free

[DeKuma]

For shops up here, I would go to the Nock hands down.  Van Winkles is great for looking and they are fun guys to talk with, but I have had better service from the guys at the Nock.

[Buckmark]

Absolutey one of the top three worst customer service experiences i ever had was at VanWinkles, i would not buy a thing from them if they were the last bow shop on earth.
I also had very poor service from The shop in Mt vernon, this after the year after my VanWinkle experience.
Some of the best service i have ever gotten in any business is at the Nock Point, very nice and knowledgable staff, i would drive across the state to have themdo my work and to patronize there business..